Gathered confidential information that enables clients to gain insight on how they can improve the work environment for their teams while minimizing their organizational risk.
Responsible for all forms of communication including writing, designing, and editing external executive communications regarding employee incident reports and/or workplace concerns.
Work on high-profile company initiatives that require confidentiality and discretion.
Managed the Copyediting, proofreading, and revise all communications reports and publications.
Reviewed eligibility criteria for prospective job seekers who wish to receive WIA services.
Assessed customer needs and makes appropriate referrals for services, job training and job leads.
Assisted in the development of employment plans and helps customer reach occupational goals.
Provided intensive case management for registered customers.
Documented progress notes and all interactions into customer's paper file and into CTWBS database.
Conducted one year post-exit follow up with all registered customers and provided additional job referrals where applicable.
Maintained accurate records of all room change processes.
Utilized multiple computer programs for daily data entry and compilation of detailed spreadsheets for campus students.
Served as the first point of contact for students and parents in dealing with issues related to housing assignment concerns.
Served as housing liaison for student with disabilities who requires special housing accommodations.
Presented and co-facilitated various events such as campus change meetings, orientation meetings and annual open house events.
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