Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Well-organized bilingual communicable disease investigator for San Joaquin County of Public Health. Also certified senior head trainer medical scribe with 5+ years of experience in managing over 30+ scribes and documenting medical charts. Talented at analyzing and validating patient information, diagnoses and billing data. Capable of remaining calm and effective in extremely difficult and stressful work environments. Highly skilled and enthusiastic professional with over 7 years of healthcare experience.


- 2016-2018: Worked under the supervision of Dr. Jim Youngblom's research lab at CSU Stanislaus in biology investigating gene sequences and gene structures using DNA sequence analysis software to analyze gene sequences as well as phylogenetic analysis, and niche modeling.

- 2016-2018: Led research conferences for WCBSUR Conferences and presented my research findings.

- May 2021-July 2021: Stars Med Scholar Research Program summer training at Boston University School of Medicine.

  • Multi-lingual in Farsi, Uzbek, and Arabic. Native to English.
  • Research skills
  • Management skills
  • Extensive anatomy/physiology knowledge
  • Knowledge of HMOs, Medicare and Medi-Cal
  • Supervision
  • Exceptionally fast type writer
  • Quick learner
  • Great written and verbal communication skills
  • Multi-tasker
  • Advanced Computer skills
  • Problem solving
  • Customer service
  • Quality control
  • Clinical assistance
  • Documentation abilities
  • Team player with positive attitude
  • Strong planning skills
  • Great eye for detail
  • Team building
  • Analytical and Critical Thinking
  • Great Work Ethic
  • Policy and Program Development
  • Codes Compliance
  • Employee Work Scheduling
  • Expert in Epic, Medi-tech, Cerner Systems
Work History
Communicable Disease Investigator , 07/2020 to Current
Delta Apparel, Inc.Texas City, TX,
  • Performed complex case investigations and interviews to determine disease origin method of contraction through contact with physicians, hospitals, and healthcare providers.
  • Conducted full range of investigational activities for chronic and communicable diseases.
  • Interviewed patients to obtain epidemiological information and determine contacts; which also included conducting home visits and referred patients to medical provider for diagnosis, treatment, and care.
  • Maintained case documentation of patient and family encounters.
  • Collected specimens, submitted samples for laboratory testing, and conducted laboratory procedures and testing.
  • Tracked and located patients or contacts throughout San Joaquin County who suffer from or were exposed to a communicable disease.
  • Provided related information and education to clients, medical providers, community, and staff.
  • Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
  • Conducted literature and coding reviews to adhere to state and federal standards.
  • Reviewed and evaluated test results to suggest care and treatment options.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Senior Head Trainer/Emergency Department Medical Scribe, 08/2015 to 03/2020
VodafoneD, DE,
  • Managed a team of 30+ scribes including scheduling, approving time cards, and facilitating meetings.
  • Documented more than 10,000 patient's medical history, test results, and vital statistics while working beside clinicians.
  • Assisted during medical procedures executed by the emergency providers including central lines, lacerations, lumbar punctures, intubations and chest tubes.
  • Documented examinations and compiling clinical data reports, in addition to training new scribes and performing chart audits to ensure and maintain quality control in a fast paced operational environment.
  • Prepare and analyze the patient's charts (up to 70 patients per day) as well as print and discharge the patients
  • Having exceptional typing skills in order to manage writing all of the physicians fast dictations
  • Managed sensitive and confidential materials such as patient health records and being well aware of HIPAA violation.
  • Effectively communicated to emergency providers the status of their patients, including any abnormal test results.
  • Maintained prompt and organized responses in a high-stress work environment.
  • Answered phone calls and updates on patient wait times and delay, including calls from hospitalists about admissions or transfers.
  • Accompanied physicians during patient consultations and assisted in recording patient's history physical exam findings into the electronic medical record.
  • Reviewed and abstracted relevant clinical data from electronic medical records to select appropriate code for procedures.
  • Followed clinicians throughout shift in high-volume, busy environments.
  • Recorded, stored and reported medical coding information to create statistics of healthcare encounters.
  • Used Cerner medical record software every day and developed advanced skills.
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
Bachelor of Science: Biochemistry, Expected in 05/2018
California State University - Stanislaus - Turlock, CA
  • Dean's List Honoree
  • Member of STEM Ambassador Program 2015-2018
  • Red Cross First Aid/CPR certified

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School Attended

  • California State University - Stanislaus

Job Titles Held:

  • Communicable Disease Investigator
  • Senior Head Trainer/Emergency Department Medical Scribe


  • Bachelor of Science

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