SEARCH

Commercial Parts Professional Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
COMMERCIAL PARTS PROFESSIONAL
Professional Summary

Seasoned Parts Professional skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs. Effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers

Skills
  • Commercial Sales experience
  • Extremely quick learner
  • Interpersonal skills
  • Detail-oriented
  • Goal-oriented
  • Strong work ethic
  • Service prioritization
  • Data entry
  • Material handling
  • Team management
  • Maintenance and repair
  • Vehicle maintenance and repair
  • Returns processing
  • Customer Relations
  • Parts ordering and management
Work History
Commercial Parts Professional, 08/2015 to Current
Company Name – City, State
  • Test vehicles and their components and systems
  • Operat equipment such as infrared engine analyzers, compression gauges and computerized diagnostic devices
  • Uphold top-quality workmanship and excellent customer service
  • Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc
  • Built relationships with customers to increase likelihood of repeat business
  • Outline appropriate processes and procedures necessary to fulfill and complete inquiries
  • Assist with receptionist duties, file organization and research and development
  • Ensure execution of all inventory and operational standards
  • Source product from numerous places including special order, second source, etc
  • Execute and trained POS and Parts lookup systems
  • Built and helped grow relationships with commercial customers
  • Operated Hydraulic Equipment ex. built hydraulic, air, and power steering hoses
  • Operated Brake lathe equipment
  • Read and interpreted diagrams and technical manuals to quickly locate correct parts
  • Place new parts orders for customers and to replenish stock
  • Work with wholesale shops, dealer technicians and automotive mechanics to properly stock and sell automotive parts and tools
  • Review current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards
  • Complete all sales and service documentation for customer and business records and provided receipts of purchase
  • Provide exceptional customer support to every guest to promote satisfaction and meet service guidelines
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products
  • Processed and reshelved return orders, checking for discrepancies, potential usage and defective issues
  • Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects
  • Handled all customer service issues quickly to maintain high satisfaction levels
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders
  • Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
Automotive Service Manager, 03/2018 to 12/2019
Company Name – City, State
  • Monitor safety compliance to maintain strict standards and protect team members from harm
  • Enhance customer satisfaction ratings by motivating team members to strengthen quality and increase productivity
  • Optimize supply levels to keep stock within ideal parameters for expected needs
  • Sought out and engage with customers to drive sales and service using suggestive selling
  • Negotiate agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
  • Maintain and repair facilities, equipment and tools to ensure operational readiness, safety and cleanliness
  • Work effectively with repair staff and parts providers, staying current on availability and service processes
  • Produce accurate customer estimates and clearly articulated charges to customers to minimize complaints
  • Orchestrate efficient service schedules to meet need of 40+ customers per day in fast-paced environment
  • Provide excellent customer care by responding to requests, assisting with product selection and handling ordering functions
  • Supervise 7 team members and facilitate daily operations to drive business growth
  • Maintain fleet vehicles in good working order with preventive and corrective maintenance expertise
  • Delegate and supervise vehicle body work to ensure efficiency and profitability
  • Maintain cleanliness, safety and efficiency of garage
  • Procure, organize and manage parts inventories
  • Train and coach employees on procedures for completing all types of repairs and maintenance actions
Key Holder, 08/2012 to 06/2015
Company Name – City, State
  • Completed store opening and closing procedures
  • Received and counted money
  • Processed cash, credit, debit and check payments
  • Trained and Mentored new employees
  • Counted out cash drawers and balanced totals
  • Oversaw team of 8 employees
  • Completed all point of sale opening and closing procedures, including counting contents of cash register
  • Worked with the management team to implement proper division of responsibilities
  • Supervised, received, and directed all merchandise and shipment processing
  • Unloaded, sorted and stored incoming merchandise
  • Gathered and processed merchandise returns
  • Maintained accurate records in company software, including materials weights, bill amounts and identified variances
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours
Material Handler Forklift Operator, 06/2011 to 08/2013
Company Name – City, State
  • Seasonal fire season material handler
  • Received and correctly processed both written and verbal instructions, prints and work orders
  • Built containers and pack parts in accordance with detailed packing specifications
  • Verified part Numbers and placed parts in appropriate shipping containers
  • Maintained counts and lifts, shifts and stocks materials and parts
  • Recognized and reported defective material and equipment to shift supervisor
  • Planned and paced work efficiently in order to meet daily, weekly, project or production goals
  • Observed all safety policies and procedures
  • Closely inspected parts to ensure parts were clean and free of contaminants
  • Correctly and safely used various hand tools, saws and cutting equipment to carry out job duties
  • Operated Forklift
  • Operated RF scanning and barcoding equipment
  • Boosted team efficiency by moving materials with forklifts, cranes and other equipment
  • Routinely assessed equipment for damage, wear, battery life and fluid levels
Education
In Progress: Business AdministrationWestern New Mexico University - City, State
High School Diploma: 2009
Cobre High School - City, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Western New Mexico University
  • Cobre High School

Job Titles Held:

  • Commercial Parts Professional
  • Automotive Service Manager
  • Key Holder
  • Material Handler Forklift Operator

Degrees

  • In Progress : Business Administration
    High School Diploma : 2009

Similar Resumes

View All
Commercial-Parts-Professional-resume-sample

Commercial Parts Professional

Abingdon, Maryland