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Commercial Cleaner Resume Example

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COMMERCIAL CLEANER
Summary

Reliable worker dedicated to keeping all areas clean, organized and professional. Knowledgeable about cleaning high-traffic, infection-prone areas such as bathrooms and kitchens with care and attention to minor details. Well-organized team player committed to client satisfaction,

adept at handling commercial cleaning needs independently or with a team.

Also, experienced with good time management and multitasking abilities, as well as the flexible schedule to handle any customer requirement.

Skills
  • Routine cleaning plans
  • Specialty deep cleaning
  • Team training
  • Detail-oriented
  • Supply inventory management
  • Janitorial equipment familiarity
  • Chemical cleaning
  • Washing windows
  • Purchasing and planning
  • Task delegation
  • Bookkeeping
  • Recruiting and Hiring
  • Goal setting
  • Schedule management
Experience
Commercial Cleaner | 07/2017 to 02/2020
SVS Cleaning LLC. - Toledo, OH
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Cleaned, sanitized and restocked bathrooms to keep facilities fresh.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Strengthened building cleanliness by inspecting perimeters, picking up trash and performing tasks as needed.
  • Replenished supply of hand soap, paper towels, toilet paper and other consumables, alerting supervisor of low inventory levels.
  • Followed company uniform, performance and security policies with every job.
  • Addressed minor maintenance issues such as clogged toilets and burned out light bulbs, reporting more serious conditions to supervisors for attention from maintenance technicians.
Small Business Owner | 01/2014 to 04/2017
Pink Ladies Cleaning - Maumee, OH
  • Boosted customer satisfaction by training new staff on proper cleaning methods and procedures.
  • Organized supplies for efficient use based on expected customer needs.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Performed site evaluations, customer surveys and team audits.
  • Earned reputation for excellent services provided.
  • Designed detailed business plans to outline finances, goals, and operations of company.
  • Leveraged social media, including Facebook, to expand market reach and facilitate sales agent recruitment.
  • Calculated credit amounts and commission payouts, priced merchandise, and generated credit memos for returned merchandise.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Attended company seminars to increase understanding and knowledge of products.
  • Hired employees for day-to-day work and oversaw training procedures.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Residential Cleaning Supervisor | 03/2010 to 02/2014
Tidy Time Cleaning LLC. - Toledo, OH
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Provided deep cleaning services for areas in need of additional sanitation.
Sandwich Artist | 07/2009 to 02/2010
Subway Restaurant - Sylvania, OH
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Executed all daily tasks and assisted other team members when needed.
  • Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Worked closely with front-end staff to assist customers.
Hotel Front Desk Clerk | 04/2008 to 01/2010
Candlewood Suites - Perrysburg, OH
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Assembled complimentary gift baskets and champagne to greet new guests upon arrival.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Reported all maintenance issues to the housekeeping status board.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Provided property details to patrons, including dining areas, pool, spa and fitness center.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Managed all front desk operations for busy high-volume hotel.
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Posted room charges such as food, liquor and telephone calls based on individual customer actions.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Set and optimized employee schedules to secure proper coverage for all shifts.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
Hotel Housekeeping | 07/2006 to 04/2008
The Courtyard By Marriott - Holland, OH
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Swept and damp-mopped private stairways and hallways.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
Education and Training
Springfield Local Schools - Holland, OH
High School Diploma
06/2006
Volunteer Work
  • Scarewood Forest Team Member for Make A Wish.
  • Help Feed Toledo Mobile Food Bank
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Resume Overview

Companies Worked For:

  • SVS Cleaning LLC.
  • Pink Ladies Cleaning
  • Tidy Time Cleaning LLC.
  • Subway Restaurant
  • Candlewood Suites
  • The Courtyard By Marriott

School Attended

  • Springfield Local Schools

Job Titles Held:

  • Commercial Cleaner
  • Small Business Owner
  • Residential Cleaning Supervisor
  • Sandwich Artist
  • Hotel Front Desk Clerk
  • Hotel Housekeeping

Degrees

  • High School Diploma

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