Commercial Banker Resume Example First Citizens Bank & Trust

COMMERCIAL BANKER

Summary

Well-qualified banking leader focused on supporting team and company success. Proficient in mentoring staff, improving processes and resolving conflicts in a calm and collected manner. Detail-oriented and proactive with excellent problem-solving skills and proven success in achieving sales and service targets.

Skills

Business development
Qualifying customers
Employee motivation
Promoting products
Comparing products
Persuasive communication style
Retention strategies
Risk management policies
Commercial servicing
Customer service-oriented
Negotiating terms
Generating referrals
Analyzing data

Real estate lending processes
Tailoring products
Operations understanding
Experience management
Financial processes understanding
Hiring and recruitment
Project Management
Assessing fraud potential
Follow-up skills
Business structure planning
Loss prevention
Resourcefulness
Staff management

Experience

First Citizens Bank & TrustApril 2017 to CurrentCommercial Banker
Scottsdale, AZ

Networked in community, obtained referrals from customers and used sales techniques such as cold calling to increase business.
Customized products and services to meet specific banking requirements.
Built positive relationships with realtors to produce client referrals.
Achieved or exceeded personal sales goals on consistent basis.
Cultivated positive relationships with key stakeholders and decision-makers as part of successful business practices.
Attended local gatherings and networking events as bank representative to establish community relations and generate potential customer leads
Devised targeted solutions for various customers, including deposit, lending and investment services.
Put together and executed loan documents.
Met or exceeded sales goals by promoting bank products and services in every interaction.
Finished as the #2 Banker in the company in 2019 and in 2020 while achieving over 200% of my goals which included loans, fees, TM, portfolio profitability and growth.

BBVA CompassDecember 2015 to April 2017Business Banker
Phoenix, AZ

Housed out of the BBVA Compass headquarters in phoenix Arizona
I work with businessclients between 1-10mil in annual revenue on all the aspects of their business; from budget and expenses to growth and stabilization.
I oversaw 5 locations as their business development officer and handled all lending requests from conventional lending to SBA lending and assisted in the client's entire financial relationship by developing new business by utilizing established center of influences and a cold calling method.
I helped clients in setting up accounts, merchant services, treasury, business credit cards and loans.
Delivered presentations to key decision makers and offered financial recommendations.
Finished in the top 5 in my role each year with the company.

National Bank of ArizonaOctober 2013 to December 2015Business Bank Manager
Phoenix, Az

Top Branch YTD in the company Top in Business lending in the company with over 4mil YTD Top Branch in Business Deposits with over 4mil YTD Top Branch in Business Credit Card production Top Branch in consumer lending YTD I was asked to share my tips and best practices for business development and gaining the full relationship in numerous statewide manager meetings.
Consulted with small business customers to determine needs and means and propose personalized banking solutions.
Guided teams to increase business portfolio and grow bottom-line profitability.
Provided customers with first-rate experience and developed long-lasting relationships.
Set up and completed loans with and without security.
Proposed and managed successful marketing promotions and business plans.
Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.

Wells Fargo BankMarch 2009 to October 2013Branch Manager IV
Scottsdale, Arizona

Circle of the stars winner.
1,000 a day profit club award winner.
Top branch in Arizona for service and sales in 2011, then promoted to larger location.
Provide knowledge and skill practice with all bankers, while maintain self esteem and helping them grow within the company.
Worked with regulatory representatives to complete accurate filings and maintain compliance.
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Coordinated special update and conversion projects and monitored key performance metrics.
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Increased efficiency and drove branch revenue by optimizing daily operations.
Maximized branch revenue by optimizing daily operations.
Oversaw branch team with 8 customer service representatives and 6 personal bankers and implemented training for all new employees.
Designed sales and service strategies to improve revenue and retention.
Developed and maintained client rapport to meet financial service needs and drive branch loyalty.

Education and Training

Horizon High SchoolMay 2004High School DiplomaScottsdale, AZ

Certifications

Moody's certified in 2016.
Omega certified in 2019.
Advanced Marketing Development Training completed in 2019.

Resume Overview

Companies Worked For:

First Citizens Bank & Trust
BBVA Compass
National Bank of Arizona
Wells Fargo Bank

School Attended

Horizon High School

Job Titles Held:

Commercial Banker
Business Banker
Business Bank Manager
Branch Manager IV

Degrees

High School Diploma

Commercial Banker Resume Example

Resume Score: 80%

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