Account Manager focused on maximizing sales by managing all accounts systematically and logically. Believes consistency and dedication build the most successful business partnerships.Account Representative who excels at building a loyal customer base to achieve both short and long-term organization sales goals.
Performed all Administrative duties in Commercial department, along with dispatching calls to technicians. Scheduled an average of 5 appointments daily for new customers and 3-4 for repairs or new equipment sales. Wrote, proofed and edited sales proposals and correspondence.Addressed customer questions and concerns regarding products, prices and availability.Delivered exceptional account service to strengthen customer loyalty.
Identified prospective customers using lead generating methods and performing an average of 25 cold calls per day. Participated in various incentive programs and contests designed to support achievement of production goals. Conducted reference and background checks on all job applicants.Developed creative recruiting strategies that met anticipated staffing needs.Managed all phases of recruitment, including defining hiring management needs and posting available positions.Trained in negotiations and time management.
Managed the in-house advertising program consisting of print and media collateral pieces.Answered customers' questions regarding products, prices and availability.Responded to all customer inquiries in a timely manner.Shared product knowledge with customers while making personal recommendations.Maintained friendly and professional customer interactions.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Planned travel arrangements for 6 executives and staff. Served as central point of contact for all outside vendors needing to gain access to the building.Dispersed incoming mail to correct recipients throughout the office.Planned meetings and prepared conference rooms.Managed daily office operations and maintenance of equipment.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
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