Prepared damage repair estimates by comparing and evaluating different repair methodologies.
Reviewed factual information and ensured only claim related damages are listed.
Advised customers of the repair plan.
Monitored and followed-up on all customers.
Negotiated cost of up-sell items with customers.
Assessed and approved repair order supplements with technicians with the discretionary authority.
Worked with multiple DRP shops
Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
Maintains automotive records by recording problems and corrective actions planned.
Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Job Titles Held:
Where can I find a Berger Chevrolet Collision repair estimator resume example in Louisville, Kentucky ?
This is an actual resume example of a Collision repair estimator who works in the Automotive and Motor Vehicles Industry. LiveCareer has 88197 Automotive and Motor Vehicles resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.
© 2018, Bold Limited. All rights reserved.