Hard working Collision Manager, proficient in problem solving, resolving complex auto repair issues while consistently delivering quality service for 35 years. Established direct repair relationships with all major insurance carriers.
Supervised all aspects of the body shop. Examined vehicles to determine the extent of damage or malfunctions. Wrote estimates for customers regarding vehicle issues and potential repairs. Worked with insurance companies to reach agreed pricing. Executed all phases of tear down and repair. Maintained a 94% customer service satisfaction rating (through Nationwide Insurance).
SUSPENSION REPAIR, UNIBODY DIAGNOSIS & REPAIR, ADVANCED VEHICLE SYSTEMS
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