Areas of expertise include accounting, customer service, collections, credit counseling, lending, mortgage.
Exceed in corporate goals for number accounts collected.
Collecting on all loan portfolio except mortgage from 15 days past due to repossession or charge off. Work with members on loan work out options to try and obtain member relationships.
Processed Conventional, FHA & VA loan files which included GFE & TIL disclosures, reviewed loan documentation and submitted files to underwriting for loan approval.
Responsible for processing new prescription and refill orders in call center environment.
Temporary position worked in foreclosure and short sale department on various projects as needed.
Worked as a loan officer in branch and call center, collected on delinquent loan accounts, worked out payment arrangements, posted payments, worked in branch opening new accounts and cross selling credit union products and services.
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