I have work in the Collections and Customer service fields with over 15 strong years of experience. From auto finance to sub prime lending to credit card debt
I was promoted to a more important or responsible job a few times in my career for exceptional leadership and problems solving skills
outbound collections calls on student loan accounts, processing of payments with bank debit credit cards and checks on payment system known as Ipay, processing of refunds as needed reviewing payment history, processing pay offs on loans
collections on payday loans / working off of livevox dailer system, providing great customers service to the customers
Inbound and outbound collections calls on deceased credit card accounts, securing and following up on claims with attorneys threw estates, the sale of vehicles to dealerships across the country, repo's
collections on deficiency balances on sub prime loans, Supervise and have one on one meetings 3 times a month to make sure employees were follow the policies and procedures put in place by company, new hire training
Inbound and outbound calls on delinquent financed car loans,skiptracing field visit, auction counts, completing credit reporting to be sent to credit bureau agency, repo's
Professional Business School of Kansas City
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