Daily collections phone calls for the past due accounts to reduce 30, 60, 90 and 120+ delinquencies for Portfolio of $3 Million dollars.
Review past due accounts with Account Managers that reside in a over 90+ day setting.
Place past due accounts with a Third Party Collections Agency.
Negotiate payment arrangements with customers.
Process customer credit card payments.
Review past due accounts with management on a bi-weekly basis.
Prepare write off adjustments due to settelements, bad debt and disputes.
Process statements and invoices for monthly distribution.
Apply checks, ACH payments and wire payments.
Daily collection phone calls for past due accounts to reduce 60, 90 and 120+ day delinquencies for a Portfolio of $2 Million dollars.
Negotiate payment arrangements with clients exceeding credit limits.
Daily interaction with the Billing Department.
Review past due accounts with General Managers, that reside in a over 120+ day setting.
Met company goals on a quarterly basis.
Researched customer disputes.
Prepare write off adjustments due to settlements, disputes, and bad debt.
Process statements and invoices for the collection department utilizing the Pitney Bowes processor for monthly distribution.
Operate Pitney Bowes meter mailer postage machine to process mail.
Place accounts that reside in an over 210+ setting with a Third party Collections Agency.
Daily verbal and written communication with customer.
Handled foreign and international accounts for corporate, men and women's division.
Researched all open and past due invoices and chargebacks.
Analyzed invoices and supporting documentation to research and resolve disputes.
Generated reports for management on a daily and monthly basis.
Resolved discrepancies with daily interaction with Customer Service Department.
Collected on past due invoices.
Resolved customer disputes.
Researched invoices and purchase orders and analyzed data.
Handled service claims.
Collected outstanding revenue and prepared weekly reports on open items.
Extensive interaction with customer contacts and sales executives.
handles and communicated with factored accounts.
Daily collection phone calls for past due accounts to reduce 60, 90, and 90+ day delinquencies on a base of 1200 accounts with an A/R of $3 million dollars.
Generate and mail monthly statements and invoices if necessary to customers.
Researched customer discrepancies, short paid invoices, duplicate deductions, price discrepancies, freight and returns.
Code disputed claims.
Daily interaction with Sales Representatives.
Responsible for credit holds releases.
Reviewed customer payment history.
Reviewed customer line of credit.
Reviewed past due accounts with management, that reside in an over 90 day setting for possible collection placement.
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