OBJECTIVE: To obtain a position with a great organization like Scotiabank which will allow me to utilize my strong communication and problem solving skills.
Strategic financial planning
Excellent attention to detail
Excellent communication skills
Flexible team player
Cash flow analysis
Strong in MS Access and Excel
Advanced computer proficiency (both PC and Mac)
Collections Representative/Accounts Receivables06/2013
to 09/2013 Gatestone-Bank of Montreal
Entered new accounts correctly into the system and made sure the information was correct
Produced standard ageing reports and analyzed receivables information to settle on priority accounts Collected on receivables and closed off the accounts for customers
Initiated all collections activities (telephone calls, mails and emails) using the ASS 400 system
Prepared reports for accounts that paid in full or partial Researched regarding unsettled accounts.
Assessed clients' financial situations to develop strategic financial planning solutions.
Reconciled debit reports, margin reports and trade settlement reports to reach in-house goals and objectives.
Peer Mentor for 1st year business students08/2012
to 04/2013 Ryerson University
Helped mentee adjust to University life by showing them how to balance school and social life
Introduced the mentees to student groups and how they could become more involved in University life
Showed the mentees where they could get professional counseling for their careers or personal matters
Shared personal experiences with the mentees to better adjust to their surroundings and helped tutor them when they were having difficulties with their courses
Answered any questions they had about their program and showed them where and how to get more detailed information.
to Current Ryerson University Advancements
Recently got promoted out of 10 callers due to my excellent performance
Evaluated the callers and prepared reports Ensured all the callers followed rules of the call centre and brought in donations
Brought in over $30,000 of donations as a caller and was named amongst the top performing managers each month
Effectively conveyed the case for support, and acquired financial support from the alumni's for university wide initiatives.
Trained and directed 25 new hires during department orientations.
Defused volatile customer situations calmly and courteously.
to 04/2013 Ryerson Tutoring Centre
Received 9.7/10 on surveys filled out by mentees for being able to tutor
Facilitated learning through a variety of teaching/learning strategies
Tutored students in one on one and facilitated study groups to help students gain a better understanding of their course content
Consulted with faculty to keep up to date with the course content, changes or updates in regards to the structure and pace of how the course is being taught
Identified weak study habits and assessed students' needs to determine their areas of difficulty with respect to the course material
Provided students with strategies to help master their accounting courses.
President of Pre-Law Society09/2011
to 04/2013 Ryerson Student Union
Lead a team of 15 students to ensure the strategic goals, and mandate of the club was being met
Responsible for managing the executive team, and planning the long term goals of the group
Developed professional relationships with industry professionals, professors and students to further market the group
Helped increase membership by 20%
Helped the team obtain funding from the various sources Peer Mentor for 1st year business students.
to 08/2011 Future Shop
Interacted with customers on a daily basic and used my interpersonal skills to make sales Answered phone inquires about products and the store for the Entertainment department Helped customers processes their transactions Handled customers and customer orders in a professional and courteous manner Received the most commission for the month of December for increasing the sales of Console warranties by 31%.
Consistently met the sales quotas and was named the employee of the month for December and January.
Vice President of Finance for Real Estate Ryerso09/2009
Managed a limited budget of $1,125 and maintained a ledger of past events Made presentations to the Ryerson Commerce Society for funding approval Helped the student group offer professional and recreational events to help attract a variety of members Was critical in the restructuring of the student group to become more professional and active on campus Developed relationships with high profiled business leaders and invited them as guest speaker.
Bachelor of Commerce: Accounting & FinanceCurrentTed Rogers School of Business, Ryerson University-
Received Ryerson University
Entrance Scholarship based on merit
Minor in Finance
Diploma: Ontario High School West Hill Collegiate Institu-
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