Experienced Customer Service Representative with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Oversaw all payment processes to ensure that they were done properly and at the correct frequency.
Chosen as the main corporate office contact, answering questions and resolving issues from customers and vendors.
Recovered lost revenue by persistently reaching out to customers with past due accounts.
Oversaw daily collections and accounts receivable activities, developing robust strategies to maximize collections and reduce aged accounts.
Placed outbound/ inbound collections calls daily to approximately 110 account holders per day.
Completed coursework in Mircosoft Office and Computer Networking
Licensed Notary Public
Poll Worker for Board of Elections
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