Goal-oriented former Assistant Manager/current Property Manager dedicated to high levels of customer satisfaction and meeting aggressive business goals. Bi-lingual, who builds and leads friendly, efficient service teams. Outgoing property leader offering superb customer service proficiency and passion for exceeding occupancy goals. Results-oriented professional, specializing in closing leads and management. Friendly and enthusiastic team player with 8 years of work experience. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.Certified Nurses Assistant with expert knowledge of medical terminology and HIPPA compliance. Well educated and fast learner with established career working in Long Term Care and Physical Therapy settings. Support quality patient care and education.
Strong organizational skills
Strong communication skills
Professional and mature
Strong problem solver
Dedicated team player
Effective time management
Expert in customer relations
Advanced computer proficiency (PC and Mac)
Employee training and development
General ledger accounting aptitude
Accounts receivable professional
General ledger accounting skills
Implementing new business systems
Former Assistant Manager-Current Property Manager02/2015 to CurrentStone Manor LLCRogers, AR
Meet with prospective tenants to show properties, explain terms of occupancy.
Provide information about local areas.
Direct collection of monthly assessments, rental fees, and deposits.
Inspect units and equipment routinely to determine necessity of repairs or maintenance.
Act as liaisons between Home Owners Association, tenants and owners.
Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
Determine and certify the eligibility of prospective tenants, following government regulations.
Prepare detailed financial reports for property.
Market vacant units to prospective tenants through leasing agents, advertising, or other methods.
Review rents to ensure that they are in line with rental markets.
Report to the corporate regarding the finances of establishment.
Create, maintain, and enter information into databases.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Maintain scheduling and event calendars.
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Prepare flyers to market corporate units.
Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
Perform general office duties such as filing, answering telephones, and handling routine correspondence.
Maintain inventory records.
Compare a property with similar properties that have recently sold to determine its competitive market price.
Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Coordinate appointments to show apartments to prospective renters.
Calculated figures such as discounts, percentage allocations and credits.
Verified details of transactions, including funds received and total account balances.
Coded the general ledger and processed vendor invoice payments.
Opened and assigned new client accounts.
Coordinated approval processes of all accounts payable invoices.
Researched and resolved billing and invoice problems.
Monitored daily banking transactions.
Compiled financial, accounting and auditing reports and tables for cash receipts, expenditures, accounts payable, receivables and profits and losses.
Receptionist09/2014 to 01/2015Swindle Law FirmRogers, AR
Operate telephone switchboard to answer, screen, or forward calls, providing.
information, taking messages, or scheduling appointments.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Prepare affidavits or other documents, such as legal correspondence, and organize and maintain documents in paper or electronic filing system.
Certified Nurses Assistant05/2014 to 01/2015Ashley Health and Rehab Physical Therapy ClinicRogers, AR
Check patients' vital signs, such as pulse, temperature, respiration, and blood pressure.
Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
Serve meals to patients or other family members, according to prescribed diets.
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.
Collect specimens, such as urine, feces and sputum.
Document, report observations of patient behavior, complaints, or physical symptoms to nurses.
Answer call lights fro assistance.
Senior Beauty Advisor08/2009 to 03/2014Walgreens LLCSpringdale, AR
Head cosmetician of the department.
Train new employees.
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise.
Compute sales prices, total purchases and receive and process cash or credit payment.
Help customers try on or fit merchandise.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Maintain records related to sales.
Place special orders or call other stores to find desired items.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Inventory stock and requisition new stock.
Ticket, arrange and display merchandise to promote sales.
Exchange merchandise for customers and accept returns.
Bag or package purchases, and wrap gifts.
Clean shelves, counters, and tables.
BusinessJohn Brown UniversityRogers, AR, United StatesMaster of Business Administration
GED: Accounting2009Rogers High SchoolRogers, ARAccounting
Administrative support, Customer Relationship Management, Customer Service, Decision Making, filing, financial reports, financial statements, general office duties, Marketing, Maintain records.