Excellent Team Leadership
Experience with dialer system
Proficient use of word programs
Excellent customer relations
Resolution of delinquency accounts 29 - 120 days past due.
Extensive Skip Tracing to locate and recover vehicles
Working closely with agents to assist in recovery of past due accounts on vehicles.
Working outbound manual queue to resolve delinquency.
Provide professional customer service to assist customers to get accounts best possible assistance.
Use of dialing system to utilize time to work multiple accounts.
Professional customer service working closely to assist with any documentation needed.
Order entry of documents
Verification of property searches
Quality control of documents making sure everything is complete
Evaluation of credit reports
Processing of loan documents, refinancing of 2nd mortgages.
Professional customer service in processing documents and paperwork needed
Data entry, filing of loan documents, evaluation of credit reports.
Personal Sales Assistant for top sales representative
Professional customer service working with clients daily
Processing of order satisfaction
Processing of label design and artwork satisfaction
Companies Worked For:
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