Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Accomplished Assistant Store Manager with [8] years of managerial experience in a retail setting. Areas of expertise include sales, recruiting and people management. Reliable and hardworking  in warehouse operations also committed to getting each job done as quickly, efficiently and safely as possible.
Skills
Customer-oriented
Active listening skills
Stocking
Shipment processing
Motivated team player
Retail sales experience
Willing to work nights and weekends
Retail sales
POS systems knowledge
Upselling techniques
Merchandising
Personable
Retail sales professional
Management and leadership experience
Excellent multi-tasker
Work History
01/2012 to 10/2012Cold Storage / WearhouseGeneral Atomics | Adelanto, CA,
Operated forklifts and pallet jacks.
Took inventory of product.
Shipping and receiving product.
Cleaned and organized the cold storage, including the Plant wearhouse and dry storage
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
02/2008 to 08/2011Stockroom SupervisorShakey's Pizza | Escondido, CA,
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Welcomed customers into the store and helped them locate items.
Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
Worked with the management team to implement the proper division of responsibilities.
Supervised and directed all merchandise and shipment processing.
03/2004 to 01/2008Assistant ManagerPacific Sunwear | City, STATE,
Alerted customers to upcoming sales events and promotions.
Trained [1-4] new sales associates each quarter.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Mentored new sales associates to contribute to the store’s positive culture.
Communicated clear expectations and goals to each team member.
Worked with the management team to implement the proper division of responsibilities.
Education
Expected in 1999High School Diploma | GeneralFlowing Wells High School , 3725 N Flowing Wells Road Tucson, Arizona 85705GPA:
Expected in | Business ManagementPima Community College, 2202 W Anklam Road Tucson, Arizona 85705GPA:
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