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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Accomplished Assistant Store Manager with [8] years of managerial experience in a retail setting. Areas of expertise include sales, recruiting and people management.
Reliable and hardworking  in warehouse operations also committed to getting each job done as quickly, efficiently and safely as possible.
Skills
  • Customer-oriented
  • Active listening skills
  • Stocking
  • Shipment processing
  • Motivated team player
  • Retail sales experience
  • Willing to work nights and weekends
  • Retail sales
  • POS systems knowledge
  • Upselling techniques
  • Merchandising
  • Personable
  • Retail sales professional
  • Management and leadership experience
  • Excellent multi-tasker
Work History
01/2012 to 10/2012 Cold Storage / Wearhouse General Atomics | Adelanto, CA,

  • Operated forklifts and pallet jacks.
  • Took inventory of product.
  • Shipping and receiving product.
  • Cleaned and organized the cold storage, including the Plant wearhouse and dry storage
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
02/2008 to 08/2011 Stockroom Supervisor Shakey's Pizza | Escondido, CA,

  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Welcomed customers into the store and helped them locate items.
  • Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
  • Worked with the management team to implement the proper division of responsibilities.
  • Supervised and directed all merchandise and shipment processing.
03/2004 to 01/2008 Assistant Manager Pacific Sunwear | City, STATE,
  • Alerted customers to upcoming sales events and promotions.
  • Trained [1-4] new sales associates each quarter.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Mentored new sales associates to contribute to the store’s positive culture.
  • Communicated clear expectations and goals to each team member.
  • Worked with the management team to implement the proper division of responsibilities.
Education
Expected in 1999 High School Diploma | General Flowing Wells High School , 3725 N Flowing Wells Road Tucson, Arizona 85705 GPA:
Expected in | Business Management Pima Community College, 2202 W Anklam Road Tucson, Arizona 85705 GPA:

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Resume Overview

School Attended

  • Flowing Wells High School
  • Pima Community College

Job Titles Held:

  • Cold Storage / Wearhouse
  • Stockroom Supervisor
  • Assistant Manager

Degrees

  • High School Diploma

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