Coffee Barista Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
About Me

High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.

  • Espresso machine operation
  • Coffee expertise
  • Safe food handling practices
  • Up-selling
  • Credit card transactions
  • Product displays
  • Cash register operation
  • Food preparation
  • Customer service
  • POS system operation
  • Calm under pressure
09/2020 to 04/2021 Coffee Barista Wegmans Food Markets | Mclean, NY,
  • Merchandised display cases and promoted prepared foods.
  • Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
  • Developed knowledge of teas, including growing practices and flavor profiles.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Checked temperatures of freezers, refrigerators and heating equipment.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Resolved customer disputes with tact and professionalism.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Greeted over 100 customers daily, answered questions and recommended drinks and pastries.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Performed minor maintenance and repairs on equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Described menu items to customers and suggested products based on stated preferences.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Monitored cafe for seating availability, safety and wellbeing of guests.
  • Protected store assets and facilities by complying with company policies and procedures.
  • Received and accurately processed customer payments.
  • Memorized official and off-menu coffee and tea preparations.
  • Brewed approximately 2-3 batches of coffee per hour, keeping watchful eye on levels to avoid empty machines during peak shop hours.
  • Maintained calm demeanor during high-volume periods and special events.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted guests with pleasant smile and superior customer service.
  • Listened to customer desires and needs to recommend optimal products.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Passed state inspections by following health, safety and sanitation guidelines.
09/2019 to 05/2020 Restaurant Hostess Omni Hotels | San Francisco, CA,
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Completed closing duties by emptying trash and polishing silverware.
  • Tracked seated guests and available seating.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Informed groups of guests on wait times based on kitchen needs and table availability.
  • Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Notified server after seating parties in section to facilitate prompt service.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Assisted servers by taking drink orders from tables and delivering them while monitoring arriving patrons.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Answered front of house phone to inform customers of wait times, take reservations, provide dining information and take party reservations.
  • Checked dining and serving areas every 30 minutes to verify proper cleanliness and readiness for guests.
  • Developed long-term relationships with customers, increasing opportunities for repeat business.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Greeted guests and gathered information to seat groups or place on waitlist.
09/2019 to 05/2020 Take-Out Server Rocket Farm Restaurants | Houston, TX,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Completed closing duties by emptying trash, and counting the register.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Processed customers' payments and provided receipts.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Education and Training
Expected in 07/2019 High School Diploma | Penn Foster Career School, Scranton, PA GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Penn Foster Career School
Job Titles Held:
  • Coffee Barista
  • Restaurant Hostess
  • Take-Out Server
  • High School Diploma