LiveCareer-Resume

coffee barista resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

I am a highly motivated employee with desire to take on new challenges. I have Strong worth ethic, adaptability and exceptional interpersonal skills. Quickly master new skills and I am great at working under pressure. I consistently deliver exemplary customer service and i demonstrate excellent team working skills.

Skills
  • Team Player
  • Calm Under Pressure
  • Speedy and Efficient
  • Problem-Solving
  • Customer service
  • Willingness to Learn
  • Crew Leadership
  • Coffee Expertise
  • Espresso machine operation
  • Safe Food Handling Practices
  • Food Serving and Preparation
  • Packaging and Labeling
  • Credit Card Transactions
  • Cash Handling
  • POS System Operation
  • Front of House Operations
  • Workstation Maintenance
  • Equipment and Store Cleaning
  • Organization and Prioritization
  • Stocking Supplies and Retail Products
  • Relationship Building
Experience
Coffee Barista, 10/2022 - Current
Wegmans Food Markets Richmond, VA,
  • Prepare and serve coffee, espresso drinks, blended beverages and teas.
  • Memorize recipes for standard beverages and seasonal beverages.
  • Create complex, hand-crafted beverages based upon customer preferences.
  • Greet guests with pleasant smile and superior customer service.
  • Protect customers by regularly cleaning and sanitizing work areas and equipment.
  • Receive and accurately process customer payments.
  • Educate customers on beverage menu items and coffee blends.
  • Greet and communicate with customers to take beverage orders and offer recommendations based on taste preferences.
  • Support highest standards of conduct and service to support company reputation.
  • Restock counter and customer areas to maintain adequate item levels for expected needs.
  • Address and resolve customer concerns to maintain brand loyalty.
  • Restock, clean and organize workspace, enabling coworkers to locate resources and product.
  • Manage morning rush of customers daily with efficient, levelheaded customer service.
  • Maintain calm demeanor during high-volume periods and special promotions.
  • Follow health, safety and sanitation guidelines to pass state inspections.
  • Follow food safety guidelines when handling food.
  • Prepare food products to meet customer needs.
  • Prepare and date supply needs throughout the shift.
  • Utilize First in First out (FIFO) to ensure old product is used first.
  • Take orders and receive payments in drive thru.
  • Hand out correct items to customers in drive thru.
Barista Trainer, 10/2022 - Current
Caesars Entertainment Corporation Valley Center, CA,
  • Get to know new partners and understand what kind of learner they are to better train them.
  • Work with new partners on procedures and policies, interacting with customers, and taking orders.
  • Teach new partners how to properly handle and receive payments.
  • Teach new partners how to prepare coffee, hand crafted espresso beverages, blended beverages and tea/refresher beverages.
  • Teach new partners how to properly handle food and go over food safety guidelines.
  • Teach new partners the customer support routine. Ex: restock milk fridges, cups and lids, and syrups/sauces, pull trash bags, greet and take customers orders.
  • Teach new partners how to take orders in the drive thru and hand out correct orders.
  • Teach new partners how to steam milk for hot and how to sequence hot and cold beverages on espresso bar.
  • Teach new partners how to restock and correctly date supplies.
  • Teach new partners how to use first in first out (FIFO) to ensure old product is used first.
  • Take notes on performance of new partners and note their strengths and weaknesses.
  • Constantly reassure and encourage new partners throughout their training.
Cook/Food Prep Cook, 07/2021 - 09/2022
Hyatt Hotels Corp. Olympic Valley, CA,
  • Supported kitchen quality initiatives by following nutrition, safety and sanitation guidelines.
  • Operated kitchen tools safely and used great knife skills to quickly prepare ingredients.
  • Prepared simple salads and common entrees.
  • Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces and taking out trash.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Measured and weighed food items to comply with portion requirements.
  • Monitored freshness of food products to help reduce spoilage.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Grilled and deep fried various foods from meats to potatoes.
  • Completed special orders according to customer dietary needs.
  • Helped train and develop new talent.
Expeditor/Togo , 09/2020 - 07/2021
Hei Hotels & Resorts Bloomington, MN,
  • Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction.
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Confirmed guest satisfaction by monitoring company time and quality standards for each meal.
  • Garnished dishes before sending out to tables.
  • Prepared appetizer salads and side dishes for tables.
  • Prepared trays with food for food runners.
  • Stocked backups of food and condiments.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Ensured cleanliness during and after each shift.
  • Garnished and prepared food for togo orders.
Food Expediter, 03/2017 - 07/2020
Applebee's Neighborhood Grill & Bar City, STATE,
  • Planned and managed customer orders, checked dishes before delivery for accuracy, presentation and temperature and coordinated delivery to tables in correct sequence.
  • Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction.
  • Stocked condiments in cooler at proper temperature, set up and replenished condiment line and maintained highest sanitary standards of food preparation, transport and serving.
  • Coordinated service for food runners and other kitchen staff.
  • Interacted with wait staff, front-of-house team and management and culinary team, fulfilled special customer requests and met restaurant's exacting food and service standards.
  • Adhered to corporate standards and policies in overseeing restaurant operations.
  • Provided mentorship and guidance to new kitchen team members.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Effectively multitasked within fast-paced environment.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Oversaw culinary team and ensured they stay on task and execute food in a timely manner.
Hostess, 03/2017 - 07/2020
Applebee's Neighborhood Grill & Bar City, STATE,
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Supported servers by bussing and cleaning tables in a timely manner.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Completed closing duties by emptying trash, cleaning tables and sweeping and polishing silverware.
Line Cook/Fry Cook/Prep Cook, 03/2017 - 07/2020
Applebee's Neighborhood Grill & Bar City, STATE,
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Kept stations stocked and ready for use to maximize productivity.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Set up workstations with needed ingredients, utensils and cooking equipment.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Grilled and deep fried various foods from meats to chips.
  • Modified standard recipes to address customer requests for substitutions or allergen concerns.
  • Completed special orders according to customer dietary needs.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Adhered to portion controls and presentation specifications.
  • Washed and peeled ingredients to prepare for different meals and recipes.
  • Assisted in preparation of menu items ranging from burgers to sandwiches.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Prepped garnishes to reduce wait times during lunch and dinner rush.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Measured and weighed food items to comply with portion requirements.
  • Monitored freshness of food products to help reduce spoilage.
  • Set up work stations prior to opening to minimize prep time.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Executed proper techniques when preparing menu item ingredients.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Education and Training
High School Diploma: , Expected in 06/2018
-
Northern High School - Owings, MD
GPA:
Status -

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Resume Overview

School Attended

  • Northern High School

Job Titles Held:

  • Coffee Barista
  • Barista Trainer
  • Cook/Food Prep Cook
  • Expeditor/Togo
  • Food Expediter
  • Hostess
  • Line Cook/Fry Cook/Prep Cook

Degrees

  • High School Diploma

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