Excellent customer service skills
Excellent communication skills
Strong typing and data entry skills
Knowledge of Word, Power Point, and other programs
Strong math skills
Contacted agriculture operations throughout the country by telephone in order to gather data regarding their agriculture operations. Answered incoming phone calls from agriculture operators in order to assist them in completion of agriculture surveys. Created a training manual for newly hired employees. Conducted training of newly hired phone enumerators. Conducted training of experienced phone enumerators to maintain data collection skills. Responsible to maintain scheduling of thirty phone enumerators to ensure coverage for incoming telephone lines and complete outbound calling assignments. Conducted training of phone enumerators for key punch using the Viking system. Assisted in completion of key punch assignments.
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