lCustomer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Trained 3 to 4 new employees quarterly.
Guaranteed positive customer experiences and resolved all customer complaints.
Oversaw the work being done by employees.
Read stories to the children and taught them painting, drawing and crafts.
Disciplined children and recommended other measures to correct behavior.
Created an infant area, toddler area and preschool area of play within the daycare.
Offered detailed daily reports that outlined each child's activities.
Completed daily paperwork for agencies such as Child Protection Services and Resource and Referral Centers.
Escorted children on outings and trips to local parks and zoos.
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