LiveCareer-Resume

co founder resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking and reliable hospitality professional with an entrepreneurial spirit. I have a strong ability to lead teams and have experience in operation of all sizes. Offering experience and skills in both the front and back of house, I am highly organized, proactive and punctual with a customer first mentality.

Skills
  • Anticipating Problems
  • Quality Assurance
  • Relationship Building
  • Portion Control
  • Problem-Solving
  • Menu Pricing and Writing
  • Scheduling Staff
  • Monitoring Food Preparation
  • Employee Performance Evaluations
  • Labor and Overhead Cost Estimation
  • Inventory Management
  • Back of House Management
  • Managing Deliveries
  • Contract Negotiation
  • Bartending
  • Line cooking
Education and Training
Camosun College Victoria, BC Expected in : Professional Golf Management - GPA :
Experience
Radisson Hotel Group - Co-Founder
Omaha, NE, 06/2016 - Current

Co-Founder of Vancouver based startup SWMBRD SPORTS. I have been involved in every aspect of the company including conception, market analysis, prototyping, patenting, trademarking, fundraising, marketing and content creation, team building, compensation negotiations,Investor relations, prospectus writing and was intimately involved in the company achieving a public listing on the CSE. The company was recently in BC business magazine and on fun note I presented a successful pitch on Dragons Den season 12 when our company was named ZAMBEZI.

Sears - Food and Beverage Manager
San Diego, CA, 01/2016 - 05/2020
  • Developed and implemented budgets, met or exceeded sales targets, hired, trained and supervised 10 team members and fulfilled dining needs and desires of patrons.
  • Designed exceptional menus, purchased superior goods, continuously improved and modernized operations and liaised between guests, service staff and kitchen.
  • Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement and innovative foodservice solutions.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Trained new employees to perform duties.
  • Resolved problems or concerns to satisfaction of involved parties.
Cancer Treatment Centers Of America - Cashier
Irving, TX, 04/2019 - 12/2019
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided Golf course and restaurant information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Used suggestive selling techniques to promote add-on sales.
Columbus Hospitality - Cook
Worthington, OH, 05/2018 - 09/2018
  • Seasonal postilion.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
Iron Hill Brewery - Assistant Food and Beverage Manager
Philadelphia, PA, 02/2014 - 01/2015
  • Oversaw private club food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
  • Spearheaded and executed food and beverage marketing and promotional programs, met with potential clients and members and arranged meetings, banquets and facility tours.
  • Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement and innovative foodservice solutions.
  • Moved throughout dining and kitchen areas, visually monitored alignment with food quality and service standards and took relevant corrective actions.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Trained new employees to perform duties.
  • Resolved problems or concerns to satisfaction of involved parties.
Columbus Hospitality - Bar Manager
Highlands, NC, 02/2014 - 11/2014
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Interviewed, hired and trained staff to improve customer retention and bolster sales.
  • Resolved escalated customer complaints to maximize satisfaction and loyalty.
  • Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
  • Restocked beer and liquor regularly and after special events.
  • Monitored cash intake to reduce discrepancies.
  • Increased profits by overseeing inventory and strategically increasing menu prices.
  • Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
  • Poured wine, beer and cocktails for patrons.
  • Monitored patron alcohol consumption to encourage safety.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Reorganized bar stations to streamline service flow.
Iron Hill Brewery - Assistant Food and Beverage Manager
Wilmington, DE, 05/2013 - 01/2014
  • Oversaw private club food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
  • Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement and innovative foodservice solutions.
  • Moved throughout dining and kitchen areas, visually monitored alignment with food quality and service standards and took relevant corrective actions.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Worked in close collaboration with team members to ensure members received high-quality service.
  • Delegated work to staff, setting priorities and goals.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Iron Hill Brewery - Bar Manager
Lancaster, PA, 02/2012 - 09/2012
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Interviewed, hired and trained staff to improve customer retention and bolster sales.
  • Resolved escalated customer complaints to maximize satisfaction and loyalty.
  • Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
  • Restocked beer and liquor regularly and after special events.
  • Monitored cash intake to reduce discrepancies.
  • Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
Vancouver Rowing Club - Bar Manager
City, STATE, 02/2006 - 05/2011
  • Planned and oversaw the management of Saxony House during the 2010 Olympic games.
  • Oversaw over 60 weddings and 120 events per year.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Interviewed, hired and trained staff to improve customer retention and bolster sales.

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Resume Overview

School Attended

  • Camosun College

Job Titles Held:

  • Co-Founder
  • Food and Beverage Manager
  • Cashier
  • Cook
  • Assistant Food and Beverage Manager
  • Bar Manager
  • Assistant Food and Beverage Manager
  • Bar Manager
  • Bar Manager

Degrees

  • Some College (No Degree)

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