Energetic, motivated Certified CNA who is highly organized and skilled at balancing the needs of clients in both personal and professional capacities. Accurate, assertive and adaptable and can effectively multi-task in challenging situations and meet critical deadlines. Customer satisfaction is my greatest specialty.
Provided Daily Care for elderly patients. My main responsibility was to run/maintain an entire rehabilitation wing. Going above and beyond when it comes to customer satisfaction, over 40% of the long term patients would ask for me to care for them, not including my rehab hall.
Trained to handle warranty information/repair orders for Sam's Club, Wal-Mart, and several other businesses where additional warranties were sold. Provided accurate and friendly services to obtain the best satisfaction from my clients.
Coordinated and instructed a team of 11 people to add inserts/sales adds in Russellvilles' paper. My main goal was to have the couriers papers ready to deliver when, if not before, they arrived to pick up. My leadership qualities assisted my ability to meet tight deadlines, while also functioning under pressure where no one else could, as effectively
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