Highly enthusiastic customer service professional with 10 years client interface experience.
Computed Data Reports
Read and recorded temperature, pulse and respiration.Completed and submitted clinical documentation in accordance with agency guidelines.Prepared patient rooms prior to their arrival.Collected urine and fecal samples.Assisted with adequate nutrition and fluid intake.Planned, prepared and served meals and snacks according to prescribed diets.Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.Cleaned and organized patients' living quarters.Positioned residents for comfort and to prevent skin pressure problems.Assisted with transferring residents in and out of wheelchairs and adaptive equipment.Kept facility stocked with necessary supplies, equipment and instruments.Provided personal nursing care in pre- and post-operative situations.Tended to patients with chronic illnesses.Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion.Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.Documented resident records on daily flow sheets.Assisted with ADLs.Provided patients and families with emotional support.Exhibited compassionate care and communication with regard to issues of death and dying.Sensitive to the needs of geriatric patients.Comforted patients and provided them with reassurance and encouragement.Maintained a clean, orderly and well-stocked environment.
Surpassed revenue goals in four consecutive quarters.Increased profits by developing, initiating, and managing.Managed accounting operations, accounting close, account reporting and reconciliations.Evaluated accounting requirements during discovery meetings with potential clientsPerformed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.Reviewed accountantÆs book entries to ensure accuracy of the G/L.Determined best short- and long-term tracking methodology.Maintained confidential information, such as pay rates, bonus targets and pay grades.Monitored the daily activities of 5Developed, implemented and monitored programs to maximize customer satisfaction.Provided detailed monthly departmental reports and updates to senior management.Addressed negative customer feedback immediately.Effectively communicated with team members to maintain clearly defined expectations.Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates. customer support teams.
Observed and documented patient status and reported patient complaints to the case manager.Read and recorded temperature, pulse and respiration.Prepared patient rooms prior to their arrival.Collected urine and fecal samples.Assisted with adequate nutrition and fluid intake.Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.Cleaned and organized patients' living quarters.Assisted with transferring residents in and out of wheelchairs and adaptive equipment.Obtained and set up suction equipment.Provided personal nursing care in pre- and post-operative situations.Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
CNA Academic Achievement Award Coursework in Anatomy, Physiology and Health AssessmentsHuman Services Generalist certificate
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