Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Hardworking CNA skilled at wound care, mobility assistance and charting. Highly flexible and willing to work all shifts.Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate.Certified Nursing Assistant with 3+ years work in fast-paced environment handling confidential paperwork, administering medication and providing quality patient care.
I have been a active volunteer of the Rising Center (rape crisis center) for a year.
i have been assisting with the care of a elderly lady that was injured.. I take her blood pressure and sugar, make sure she takes her meds, assist with any daily task
Created new processes and systems for increasing customer service satisfaction.Provided accurate and appropriate information in response to customer inquiries.Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.Led a team of customer service representatives to increase service center profitability.
took blood pressure vitals, assisted with feedings, bathing, walking , etc.
Minor in computer
President of H3 club (humans helping humans)
Coursework in Communications and Psychology
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