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CNA Resume Example

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CNA
Summary

Dedicated hardworking CNA with over a year of healthcare experience. CNA certification current, recognized for going above and beyond the work schedule when needed. Critical thinking skills commitment to residents.

Excellent customer service with a great attitude and friendly smile. Fast learner with the ability to think outside the box.

Skills

Fast learner, team player, organized, excellent customer service, communication, time management, creative, tech savvy, adaptability

Experience
Shady Shores Communties LLCNovember 2016 to January 2018CNA
San Saba , TX
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Provided personal nursing assistance in pre- and post-operative situations.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Used mobility devices and [Type] equipment to carefully and transport patients.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
The Rose ShopSeptember 2016 to October 2016Florist Boutique Assistant
San Saba , TX
  • Consulted with clients regarding desired price and type of arrangement.
  • Used design knowledge to select properties of materials and patterns to create arrangements.
  • Processed incoming floral orders by phone and estimated customer costs, including shipping and delivery.
  • Packed and wrapped completed arrangements for secure delivery.
  • Collaborated with vendors via telephone, email and text prior to large events to coordinate delivery and set up.
  • Trimmed material to arrange bouquets, sprays and [Type] with materials and tools.
  • Selected flora and foliage to design colorful arrangements that exceeded customer expectations.
  • Designed live, cut, dried and artificial floral and foliar arrangements to fulfill customer requests.
  • Received incoming flower deliveries and placed new stock in refrigerators.
  • Created floral designs incorporating current trends in color, materials and vessels.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Reset store displays for special events and seasonal merchandise changes.
  • Listened to customer needs to identify and recommend optimal [Product or Service] selections.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
Cattleman's Cafe June 2016 to July 2016Waitress
Richland Springs, TX
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of [Number] to [Number].
  • Processed customers' payments and provided receipts.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Greeted newly seated guests quickly and efficiently.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Plated food and ensured plate presentation and food quality were of highest standard.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Partnered with team members to efficiently serve food and beverages.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Designed custom private function and banquet packages to accommodate groups of up to [Number], including business dinners, sales presentations, club meetings, weddings and charity events.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Sent orders to kitchen staff by [Action].
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Prepared salads and appetizers to back up kitchen staff.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Served average of [Number] patrons daily at [Type] restaurant with exceptional service.
  • Minimized customer wait times by efficiently taking and filling over [Number] orders each day.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Education and Training
Richland Springs High SchoolMay 2016High School DiplomaRichland Springs, TX
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Resume Overview

Companies Worked For:

  • Shady Shores Communties LLC
  • The Rose Shop
  • Cattleman's Cafe

School Attended

  • Richland Springs High School

Job Titles Held:

  • CNA
  • Florist Boutique Assistant
  • Waitress

Degrees

  • High School Diploma

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