Hardworking Customer Service Representative with years of experience working with patients. Trained in project and time 28 years management with extensive knowledge of nursing and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in medical industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationship. Conscientious CMSRN with 28 years of experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Great team player comfortable thriving in competitive, fast-paced environments. Polished in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities. Hardworking,time management, proactive in finding solutions to problems, taking orders, updating documentation, bedside rounding, taking the lead in precepting novice nurses, mentoring and providing guidance. Previous experience working at long-term facilities, adolescent and adult psy units,
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