Closing Server Resume Example

• Helped customers find specific products, answered questions and offered advice.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
• Resolved issues regarding customer complaints and escalated worsening concerns to for remediation.
• Worked closely with front-end staff to assist customers.
• Assisted customers with account updates, new service additions and promotional offers.
• Drove sales and add-on purchases by promoting specific item options to customers.
• Processed customer payments quickly and returned exact change and receipts.
• Learned roles of other departments to provide coverage and keep store operational.
• Trained new team members in cash register operation, stock procedures and customer service.
• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
• Welcomed customers, offering assistance to help find necessary store items.
• Inspected items for damage and obtained replacements for customers.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Processed all sales transactions accurately and promptly to prevent long customer wait times.
• Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
• Increased sales by suggesting specific purchases to customers.

Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

• Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
• Arranged updated promotional displays every week.
• Scanned items quickly to keep lines moving and reduce overall wait time.
• Welcomed customers, offering assistance to help find necessary store items.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
• Monitored food product availability in store, on shelves and in orders to accurately answer customer questions.
• Processed customer payments quickly and returned exact change and receipts.
• Trained new employees in cashiering procedures, offering assistance in resolving work issues.
• Helped customer locate and select appropriate merchandise throughout store.
• Worked closely with front-end staff to assist customers.
• Filled beverages and delivered food to customers by restocking.
• Assisted customers to find appropriate products, answered product questions and provided product solutions.
• Resolved issues regarding customer complaints and escalated worsening concerns for remediation.
• Applied conversational abilities to connect with individuals and better serve individual needs.
• Helped customers find specific products, answered questions and offered advice.
• Stayed up to date on current item discounts to support promotions.
• Restocked with silverware, straws, napkins and condiments.
• Learned roles of other departments to provide coverage and keep store operational.
• Increased sales by suggesting specific purchases to customers.
• Prepared food & items.
• Trained new team members in cash register operation, stock procedures and customer service.
• Drove sales and add-on purchases by promoting specific item options to customers.

• Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
• Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
• Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
• Managed closing duties, including restocking items and reconciling cash drawer.
• Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
• Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
• Served average of patrons daily at restaurant with exceptional service.
• Arranged each place setting attractively, using clean, chip-free plates and utensils.
• Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
• Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
• Partnered with team members to efficiently serve food and beverages.
• Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
• Promoted desserts, appetizers and specialty drinks.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
• Processed customers' payments and provided receipts.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Rearranged tables and chairs, located or rolled extra silverware to prepare for large groups.
• Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
• Minimized customer wait times by efficiently taking and filling large volume of orders each day.
• Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
• Calculated charges, issued table checks and collected payments from customers.
• Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
• Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
• Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
• Prepared and served cold, hot and with beverages to guests.
• Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Plated food and assessed plate presentation to maintain highest standard of food quality.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
• Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
• Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
• Greeted newly seated guests quickly and efficiently.
• Assisted kitchen staff with food counts by determining number of items required for complete service.
• Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
• Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.