Closing Coordinator/Administrative Assistant Resume Example ECU Title & Escrow

CLOSING COORDINATOR/ADMINISTRATIVE ASSISTANT

Professional Summary

Organized multitasker well-versed in managing closings with accuracy and efficiency. Systematic and hardworking with in-depth understanding of how to search titles, investigate issues and facilitate communication between different parties.

Skills

Administrative support MS Office
Excellent work ethic
SoftPro, Outlook, Windows, Excel, Word software proficiency
Document coordination
Attorney communication

Disbursement management
MS Office
Excellent work ethic
Good listening skills
SoftPro, Outlook, Windows, Excel, Word software proficiency

Work History

Closing Coordinator/Administrative Assistant09/2015 to present
ECU Title & Escrow – Kingsport, TN

Set up, stored and updated customer files, department records and regulatory paperwork.
Handled as many as 300 closing files each month by effectively organizing, multitasking and prioritizing closing work.
Open new title requests within SoftPro. Set up two files: one for closing agent and one for title examiner, forward title request to title examiner, assign files to each closing agent.
Perform database searches including OFAC and PACER.
Order surveys when needed.
Schedule closings for purchases.
Generate and mail/email letter to members, realtors, and mortgage processor.
Coordinate closing schedules of ECU Title team members.
Provide information to members, mortgage staff, and realtors as needed.
Coordinate and manage pre-closing paper files.
SoftPro ledger entries and disbursements.
Print all checks and make sure all files balance.
Prepare wiring instructions for Closing Agent/Managing Attorney approval.
Mail invoices and checks (Pest inspections, home warranties, insurance, surveys, etc.)
Perform ReQuire submissions (lien releases).
Update title prior to recording documents.
Upload recordable documents to Simplifile or give to title examiner to record in person.
Print recording confirmations and place into closing package.
Make copy of package, giving original documents to Mortgage department.
Mail original recorded deed to member.
Complete Final Title Certification/Final Title Policy to Mortgage.
Upload scanned package into SoftPro as well as send to Nautilus.
Manage and file paper documents once scanned.
Move closed files to Nautilus (Rename files from scanned documents for Nautilus).
Audit documents in closed files to confirm file complete.
Delete files from scanned documents folder.
Audit old files to be deleted from SoftPro to confirm file complete.
Order and maintain supplies
Provide administrative support to Closing Attorney and Closing Agents.
Support department record retention and destruction efforts (destroy closing files 3 months after date of closing-check that all files are in Nautilus prior to being destroyed.
Assist managing attorney with RYNOH reconciliation as needed.
Complete daily deposit.
Print weekly escrow checks and deposit into operating account.
Submit monthly status reports and closed loan reports to Vice President of Legal Services and accounting department.
Remit monthly Fidelity payments on time and reconcile with monthly statements.
Serve as receptionist for front office area of ECUTE when needed.

Assistant Manager09/2004 to 09/2015
C J Banks – Kingsport, TN

Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Coached 12 sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings 97%.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Walked through store areas every hour to identify and proactively resolve issues negatively impacting operations.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Rotated merchandise and displays to feature new products and promotions.

Substitute TeacherHawkins County Schools – Rogersville, TN

Upheld classroom routines to support student environments and maintain consistent schedules.
Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Taught diverse subjects for grades K-8, successfully delivering seamless teaching in absence of regular teacher.
Repeatedly requested as substitute teacher for all classrooms by teachers based on excellent past referrals and trusted performance.
Handled classrooms of up to 25 students, reporting problem students to Teacher and keeping detailed behavioral records.
Administered and graded tests and quizzes and reported performance to primary teacher.
Provided instruction for 25+ students in all subject areas.
Proctored quizzes, tests and standardized examinations.
Assigned, explained and graded homework.
Led classroom activities for play-based and immersive learning.
Supervised lunchroom and recess activities.

Medical TranscriptionistWellmont Health System – Kingsport, TN

Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.
Reviewed outpatient records and interpreted documentation to identify all diagnoses and procedures.
Corrected grammar, spelling and syntax mistakes.
Documented patient medical histories, vitals and test results in electronic health records system.
Accurately documented medical dictation to record patient care records.
Maintained security and privacy of records to protect patients and providers.
Recorded information using word processing, dictation and transcription software and equipment.
Transcribed sensitive documents with complete confidentiality.
Referred to variety of medical sources prevent mistakes in medical terms.
Translated medical jargon into correct terminology.
Submitted electronic/paper claims documentation for timely filing.
Prepared patient charts, pre-admissions and consent forms as necessary.
Transcribed and edited physician reports from dictation.
Demonstrated outstanding communication skills in dealing with physicians.
Maintained 100% accuracy rate for spelling and content.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Expertly transcribed medical reports for variety of physicians in hospital setting.

Education

Diploma : Medical Office Technology06/2000Computer Learning Network- Altoona, Pennsylvania

Professional development completed in all things medical office.
Microsoft office suite
Professional Development
Multi-line Phone
Telephone Etiquette
Administrative procedures
Business writing/Accounting
Transcription
Typing (60+ wpm)
Copy - Fax Machines
Filing

81.5 Credits in Human ServicesPennsylvania State University- DuBois, PA

Associate of Arts: Human ServicesHiwassee College- Madisonville, TN

Certifications

Yearly Compliance Training - 2020

Resume Overview

Companies Worked For:

ECU Title & Escrow
C J Banks
Hawkins County Schools
Wellmont Health System

School Attended

Computer Learning Network
Pennsylvania State University
Hiwassee College

Job Titles Held:

Closing Coordinator/Administrative Assistant
Assistant Manager
Substitute Teacher
Medical Transcriptionist

Degrees

Diploma : Medical Office Technology 06/2000
81.5 Credits in Human Services
Associate of Arts : Human Services

Closing Coordinator/Administrative Assistant Resume Example

Resume Score: 80%

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