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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Overview
Licensed Clinical Social Worker with experience in medical social work and community mental health practicing in the area(s) of children, family, and individuals with ability to understand ecological systems and their impact on individuals. Extensive knowledge collaborating with and navigating within community and health systems and locating resources to ensure continuity of care.
Core Qualifications
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education
University of North Carolina-Chapel Hill , Expected in May 2009 Master of Social Work : - GPA :
Wake Forest University , Expected in May 1992 Bachelor of Arts : Psychology - GPA : Psychology
Accomplishments
  • MSW Intern September 2007-May 2008 Navigated and collaborated with medical, mental health, social service, and administrative staff to meet the needs of patients and families of all ages, races, socioeconomic levels and abilities referred to Case Management.
  • Provided brief biopsychosocial assessments and treatment interventions for all patient/family systems.
  • Maintained working knowledge of health system and community resources to access and provide for patient care needs and provided community referrals for various concrete and health/mental health needs to patients and families.
  • Connected patients and families with community resources to improve adherence and compliance with treatment goals.
  • Facilitated concrete services including home health referrals, assistance with medications, transportation, food, etc.
  • Provided psychoeducation and counseling to patients, families, and consumers around issues related to adaptation to diagnosis, illness, treatment and/or life situations and addressed issues that could potentially impact adherence to treatment plan.
  • Assisted with screening, identification, diagnosis, management and treatment of victims of abuse, neglect, domestic violence, rape, etc.
  • Maintained clear and concise documentation of assessment, plan, interactions, treatment interventions, and statistics in compliance with departmental, hospital/health system, state, and federal guidelines.
Thesis/Dissertation
Experience
Gap Solutions, Inc - Clinical Social Worker
, , 03/2011 - Present
  • Provide brief biopsychosocial assessments for all patient/family systems (e.g.
  • Adult, Transplant, Elderly, Domestic Violence, Substance Abuse, Psychiatric Illness, Terminal Illness, Homelessness, Children and Families, Child Abuse/Neglect) referred to Clinical Social Work (CSW).
  • Utilize these assessments to identify and address emotional, social, and environmental strengths and needs with goal of increasing adherence to medical plan of care during hospitalization and post-discharge.
  • Identify and proactively address potential barriers to patient continuum of care.
  • Assist and support these systems and their health care teams in coping with patients' hospitalization, illness, diagnosis, treatment, and/or life situation utilizing appropriate clinical social work treatments.
  • Interventions include psychoeducation, crisis intervention, individual, marital, and/or family counseling, as well as grief and bereavement work.
  • Navigate and collaborate with medical, mental health, social service, and administrative staff to meet the needs of patients and families of all ages, races, socioeconomic levels, and abilities.
  • Develop and maintain collaborative relationships with all members of the healthcare team.
  • Coordinates and/or participates in multidisciplinary team meetings and family conferences regarding the implementation of the plan of care.
  • Serve as educational resource to patients, families, and professional colleagues regarding all areas of responsibility.
  • Provide education to multi-disciplinary health care teams as requested and education to patients, families, and teams related to role, care continuum and levels of care.
  • Co-created interdisciplinary daily rounds to improve ancillary service delivery to patients and ensure continuity of care in an Adult Intensive Care Setting.
  • Participate in and coordinate these rounds daily with Physician, Speech, Nutrition, CSW, Chaplain, Physical, Occupational, and Respiratory Therapies.
  • Participate in departmental, hospital, and health system's continuous quality improvement efforts, including unit-based and hospital-wide Patient Family Centered Care committees to partner with patients/families to improve outcomes, satisfaction, service delivery, and safety in Adult Intensive Care Settings.
  • Serve on hospital system-wide committee to develop and implement new visitation policy to ensure patient-family centered care within Duke University Health System.
  • Identified need, developed role, and educated medical staff on benefit of clinical social work intervention on "Code Blue" team to provide emotional support to patients' family during code crisis.
  • Serve as CSW for Adult Inpatient Code Blue team.
  • Maintain working knowledge of health system and community resources to access and provide for patient/consumer care needs, liaison with community agencies, and provide community referrals for various concrete and health/mental health needs to patients and families.
  • Connect patients, families, and consumers with community resources to improve adherence and compliance with treatment goals.
  • Cultivate awareness of relevant medical/legal issues that impact patient/family systems (e.g., Advance Directives, Health Care Power of Attorney, Insurance, Protective Services, Involuntary Commitment, Child and Elder Abuse) and educate medical team as needed.
  • Maintain clear and concise documentation of assessment, plan, interactions, treatment interventions, and statistics in compliance with departmental, hospital/health system, state, and federal guidelines and standards.
Beacon Light Behavioral Health System - Multi-Systemic Therapist
, , 02/2010 - 02/2011
  • Delivered evidenced-based intensive family and community-based treatment addressing the multiple determinants of serious antisocial behavioral in juvenile offenders through the Multisystemic Therapy (MST) treatment model.
  • Completed and pursued requests and authorizations employing utilization management guidelines to ensure consumers are Medicaid and IPRS billable.
  • Maintained clear and concise documentation of assessment, plan, interactions, treatment interventions, and statistics in compliance with MST, agency, Medicaid, and Department of Health and Human Service (DHHS) guidelines and standards.
Beacon Light Behavioral Health System - Multi-Systemic Therapist
, , 11/2005 - 01/2010
Pacific Medical Centers - Resource Coordinator
, , 08/1995 - 11/2005
  • Consulted with Parents, Teachers, Daycare Providers, Court Counselors, and other Service Providers regarding childhood disorders and behavioral problems.
  • Built collaborative relationships with Medical and Mental Health Organizations and Local Management Entities throughout Central North Carolina to include Local, State and Government Agencies, Medical Providers, Colleges and Universities, Private Practitioners and Clinical Groups.
  • Delivered evidenced-based intensive family and community-based treatment utilizing the MST treatment model.
  • Provided intensive case management and therapeutic interventions for caseload of 5-12 consumers with behavioral, emotional, and developmental needs.
  • Managed crisis with 12-15 Therapeutic Foster Parents in their work with children from 3-21 years old with Mental Health Disorders.
  • Completed and pursued requests and authorizations employing utilization management guidelines to ensure consumers are Medicaid and IPRS billable.
  • Maintained clear and concise documentation in compliance with MST, agency, Medicaid, and Department of Health and Human Service (DHHS) guidelines and standards.
  • Created targeted program to serve Deaf/Hard of Hearing children and adults in need of therapeutic foster care and/or community support services to help maintain consumers in the community.
  • Completed foster care home studies and foster care licensing for the North Carolina Department of Social Services.
  • Provided written recommendations to the court detailing interventions and outcomes that are in the child's best interest.
  • Supervised 5-10 Professional and Para-Professional staff in therapeutically integrating children into their communities and schools.
  • Supervised and mentored new Resource Coordinators as acting Team Leader.
  • Provided field supervision for BA and MSW interns from East Carolina, NC State, NC Central and NC A & T Universities.
  • Co-led Training Team to develop training curriculum; coordinated, scheduled, and facilitated pre-and in-service training for Therapeutic Foster Parents and Community Based Services staff.
  • Trained Gentle Teaching to educate care providers, community agencies, and schools in non-aversive methods of dealing with aggressive and at-risk consumers.
  • Coordinated staff development, team building, and retreat activities for 12-60 staff at regional and state retreats.
Fellowships and Awards
Publications
Presentations
Memberships/Scholarly Societies
Work History
Emergency Department -
, -
Skills
administrative, agency, Attorney, BA, case management, concise, conferences, counseling, crisis intervention, delivery, Department of Health, diagnosis, documentation, emotional support, Government, Insurance, team building, Team Leader, legal, meetings, Mental Health, access, quality improvement, safety, Social Services, Speech, staff development, statistics, supervision, Teaching, therapeutic interventions, Therapy, plan of care, written

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Resume Overview

School Attended

  • University of North Carolina-Chapel Hill
  • Wake Forest University

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Degrees

  • Master of Social Work
  • Bachelor of Arts

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