- Staffed and scheduled nursing personnel while determining appropriate staff mix.
- Evaluated individual performance of team members, which included Written Annual Performance Appraisals and Performance Improvement Plans. Promoted and improved patient services by problem solving patient/inmate complaints and grievances.Excellent service and communication skills as demonstrated by courtesy, tact, and respect while interacting with patients, families, and staff.
- Patient and family advocacy
- Successfully directs staff meetings
| - Conducted regular medical records review and audits to assure quality measures were being followed and maintained.
- Adept at prioritizing/managing deadlines
- Strong clinical judgment
- Acute care expertise
- Palliative care awareness
- High level of autonomy
- Patient/family focused
- Patient and family advocacy
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