|In-depth training with Sysmex hematology analyzers and slide maker/stainers
Excellent troubleshooting skills
Ability to adapt easily to new technology
Excellent communication skills
|Extensive chemistry, hematology, coagulation, and other generalist experience
Expertise with abnormal hematology
Experience with electronic medical records
Management and supervisory experience provides business and technical perspectives
Performed accurate and efficient laboratory testing of
clinical specimens. Areas of testing included hematology, chemistry, urinalysis, coagulation, rapid PCR and other semi-automated and manual testing. Handled blood bank specimens and products. Also assisted with specimen processing.
Reviewed and reported results of clinical testing according to protocol. Notified clinicians of critical results promptly.
Identified, investigated and resolved instrument, specimen and result problems. Assisted and mentored other staff in this area.
Maintained systems to ensure validity and reliability of lab results by performing and reviewing quality control testing, performing preventative and corrective maintenance and proficiency testing.
Wrote, revised, and/or reviewed procedures.
Worked with Lab Information Systems staff on Blood Bank processes to prepare for new LIS system.
Trained new personnel and UW Medical Technology students.
Supported Performance Improvement manager by entering specimen labeling data into error reporting system collating it, and gathering blood culture contamination data.
Contributed to process improvements that led to increased efficiency and patient safety.
Assured quality of clinical care within the department and throughout the organization. Facilitated completion of the 2000 CAP self-inspection. Managed data collection and aggregation for lab performance improvement and incident reporting activities.
Assured excellent customer service for all department customers by investigating interdepartmental errors and complaints and communicating results in a way that facilitated communication and understanding between departments. Was a key contact for lab interaction with other hospital departments.
Managed department budget and resources to organizational priorities. Prepared the annual capital equipment budget, collecting and prioritizing requests.
Lead the recruitment and hiring of 32 new employees. Reviewed and edited performance reviews across lab departments to ensure consistency across departments and educated staff about the performance appraisal process.
Was a member of the organization's Behavior and Service Standards, the Error Reduction and Reporting, and the Blood Culture Contamination groups.
Identified opportunities for improvement at the department and organization level. Presented a specimen labeling progress report to an organizational management group. Developed a performance dashboard for the lab.
Was acknowledged with a Lab Service Award for successful management of the relocation of the outpatient blood draw area.
Filled in for the Lab Administrative Director during a one month vacation.
Ensured technical validity and quality of test methods. This involved managing several teams that handled issues of maintenance, quality control, and supplies. Coordinated introduction of a new Transfusion Support Nurse role, adoption of new testing procedure template, integration of new testing from Seattle Cancer Care Alliance.
Led the staff and the work. Coordinated training of five new staff members. Scheduled and ran staff meetings "efficiently with an excellent grasp of purpose." (quote from performance review)
Scheduled staff on all three shifts, including training new staff and covering for maternity leave for point-of-care coordinator and support for specimen processing staff.
Managed fiscal issues including supply management and capital equipment requests.
Performed testing procedures as workload or staffing required.
Performed clinical testing in the core lab and in the non-core chemistry department on a rotating basis, usually two weeks at a time. Position was developed to provide scheduling flexibility for both departments.
Non-core testing included performing sweat chloride testing, and breath hydrogen testing for sugar intolerances, as well as manual testing such as for RBC enzyme deficiencies, creatinine clearance and automated testing for proteins such as immunoglobulins.
Performed maintenance, quality control testing, and proficiency testing in both departments.
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