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Clinical Intake Coordinator Resume Example

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CLINICAL INTAKE COORDINATOR
Summary

Supportive Patient Service Representative with [Number] years of experience. Dedicated to efficient office administration and comprehensive assistance. Adept at scheduling and patient education. Motivated to support patient medical needs by efficiently verifying insurance, scheduling appointments and organizing documents. Forward-thinking and resourceful with good interpersonal skills, a strong attention to detail and a positive and upbeat mentality. Advanced abilities in [Software]. Detail-oriented Patient Service Representative with outstanding knowledge of [Type] treatment and [Area of expertise]. Successful at coordinating between patients and professionals and comprehensive patient education. Committed to organization and efficiency. Efficient Patient Service Representative with [Number] years of experience working in [Type of office]. Extensive knowledge of medical record organization and patient advocacy. Successful at helping patients through every step of the healthcare process.

Skills
  • Patient interviewing skills
  • Medical filing
  • Appointment confirmation
  • MS Office
  • Customer service
  • Organization
  • Relationship development
  • Communications
Experience
Clinical Intake Coordinator | 03/2020 to 06/2020
Mcrory Pediatric Services Inc. - Tarzana, CA
  • Educated patients and families on treatments, procedures, medications, continuing care and community resources.
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Scheduled patient appointment and procedures with [Software].
  • Coordinated between patients and healthcare professionals to meet patient needs.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Checked daily doctor schedules and verified insurance.
  • Interviewed patients to collect medical information and insurance details.
  • Updated group medical records and technical library to support smooth office operations.
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy [Type] office with [Number] providers.
  • Mentored new employees on [Task] and [Task] and delivered constructive feedback to increase understanding of job duties.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Followed organizational guidelines to assure compliance with HIPAA and patient confidentiality standards.
  • Delivered thorough and accurate documentation to create detailed additions to the patient's electronic health record.
  • Communicated scheduling information, appointment details and health reminders via telephone, mail and email.
  • Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
  • Processed confidential, patient paperwork with accuracy and deference to patient privacy.
  • Documented all therapies, including [Type] and [Type] to keep patient charts up-to-date.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
Paraprofessional | 11/2008 to 03/2014
Strathern Street Elementary - Sun Valley, CA
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Physically and verbally interacted with students to engage individuals and groups throughout day.
  • Kept youth safe and secure at facility and in public.
  • Supervised [Number] students on field trips by performing head counts and maintaining group proximity to account for all children in busy, public environments.
  • Distributed and collected tests and homework to collate and prepare for grading.
  • Helped prepare daily lesson plans for activities and lessons.
  • Conducted small group and individual classroom activities based on differentiated learning needs.
  • Supported students in developing strategies for individual needs and classroom group dynamics.
  • Supplied one-on-one attention to each student while maintaining overall focus on entire group.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Led groups of youth in discovery exercises and offered personalized support to individuals in need of extra assistance.
  • Promoted language development skills through reading and storytelling.
  • Monitored students in class, hallways and [Location] to supervise, enforce rules and support lead teacher.
  • Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
  • Managed daily attendance and reported absences and tardies to [Job title] for parental notification.
  • Communicated effectively with educators from various grade levels.
  • Applied positive reinforcement for performance to redirect negative behaviors.
  • Administered minor first aid to injured students.
  • Organized field trips to local parks, fire stations and zoos.
  • Maintained focused, inclusive and supportive learning environments.
Site Coordinator | 10/2006 to 03/2014
LA's BEST Afterschool Enrichment Program - Sun Valley, CA
  • Offered key emotional support to special needs youth.
  • Directed activities to promote growth in mental, emotional and educational areas.
  • Used calm, positive and encouraging approach with all youth.
  • Evaluated patient behavior and reported changes to clinical team.
Education and Training
Los Angeles Valley College - Van Nuys, CA
Associate of Arts
Liberal Arts And General Studies, 06/2011
William Howard Taft High School - Woodland Hills, CA
High School Diploma
06/2004
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Resume Overview

Companies Worked For:

  • Mcrory Pediatric Services Inc.
  • Strathern Street Elementary
  • LA's BEST Afterschool Enrichment Program

School Attended

  • Los Angeles Valley College
  • William Howard Taft High School

Job Titles Held:

  • Clinical Intake Coordinator
  • Paraprofessional
  • Site Coordinator

Degrees

  • Associate of Arts
    High School Diploma

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