Driven and compassionate healthcare professional with [] years hands-on experience in fast-paced residential and hospital environments. Accountable and responsible with a strong focus on patient wellness.
Education and Training
Master of Arts: Health ManagementLesley CollegeCambridge, MA
Bachelor of Science: NursingUniversity of MassachusettsBoston, MA
Skill Highlights
Relationship and team building
Effectively influences others
Critical thinking proficiency
Financial aptitude
Personal and professional integrity
Staffing management ability
Patient-oriented
Conflict resolution
Government relations knowledge
Motivation techniques specialist
Proven patience and self-discipline
Professional Experience
Clinical Informatics Specialist01/2012 to CurrentAlbany Medical CenterAlbany, NY
Carefully selected, developed and retained qualified staff, as well as trained new staff annually.Evaluated patient care procedural changes for effectiveness.
Created annual goals, objectives and budget and made recommendations to reduce costs.
Assisted in the design and execution of programs that contributed to a <%> growth of the organization in the fiscal year.
Administered, directed and coordinated the activities of the agency.Served as liaison between management, clinical staff and the community.
Expertly planned, coordinated, organized and directed all operations of the agency.
Directed the installation of improved work methods and procedures to achieve agency objectives.Implemented standards and methods to measure the effectiveness of agency activities.
Cooperated with other health related agencies and organizations in community activities.
Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.Monitored the nursing and operation of support departments to ensure that resident needs were met and facility was properly maintained.
Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care.
Minimized staff turnover through appropriate selection, orientation, training, staff education and development.
Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.
Organized and led weekly personnel meetings with team members.
Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses.Worked with state clients and stakeholders to shape procurements and identify opportunities for value added services.
Revised policies and procedures in accordance with changes in local, state and federal laws and regulations.
Actively served on Utilization Review
Committee by reviewing policies, patterns of providers and sanction processes.
Contributed to and participated in community education projects to foster widespread understanding of the prevention and treatment of illnesses.
Coached and developed a care team that consistently ranked among the top in its region for key clinical, performance and financial outcomes.
Established facility's annual budget and conducted monthly reviews to ensure finances were being properly allocated.
Provided administrative and clinical leadership to the nursing staff and helped improve annual retention rate from percent to percent.Incorporated evidence-based care into practice environment to ensure high quality care for patients and their families.
Fostered interdisciplinary relationships by negotiation and consensus building to attain goals for all disciplines.
Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes and financing options.
Clinical Informatics Specialist02/2011 to 06/2011Cottage HospitalWoodsville , NH
Served as liaison between management, clinical staff and the community.
Expertly planned, coordinated, organized and directed all operations of the agency.
Directed the installation of improved work methods and procedures to achieve agency objectives.Implemented standards and methods to measure the effectiveness of agency activities.
Planned, organized, supervised and provided assignments for nursing, technical, office and biomedical staff.
Managed an average of employees each shift.Fostered interdisciplinary relationships by negotiation and consensus building to attain goals for all disciplines.
Vice President Operations09/1997 to 09/2010Bassett Healthcare- Cobleskill Regional HospitalCobleskill, NY
