Highly reliable customer service and support specialist recognized for rendering superior customer service. Driven to exceed performance goals. Over 17 years experience in patient care and customer service. Confident in resolving issues with the highest degree of quality and accuracy. Outstanding skill in establishing rapport with customers and maintaining a level-head in challenging situations. Consistently recognized as a collaborative team player and being a strong leader. Successfully trained, coached and mentored new employees with strong ability to work independently and take initiative.
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