Contribution to company success as highly enthusiastic customer service professional with 9 years client interface experience.
Promoted to Management after four months of employment.
Computed Data Reports
Coordinated and booked all spa service appointments for individual and group clients. Offered refreshments of ice water and iced tea to all incoming guests. Addressed all member concerns with patience. Meticulously entered client and service information when booking appointments. Responded to customer inquiries in a friendly and professional manner. Verified end-of-day reports against credit and cash profits. Continually updated spa forms and brochures with the most current information.
Provided courteous and informative customer service in an open kitchen format. Expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns, budget and local labor laws. Followed proper food handling methods and maintained correct temperature of all food products. Prepared healthy, enjoyable breakfasts and dinners for diners. Regularly developed new recipes in accordance with consumer tastes, nutritional needs, and budgetary considerations. Displayed a positive and friendly attitude towards customers and fellow team members. Correctly and safely operated all kitchen equipment in accordance with set guidelines. Executed all daily opening and closing procedures.
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