Knowledgeable Client Services Coordinator who continuously demonstrates professionalism and brings positive energy to the workplace. Thrives on being resourceful and believes that being proactive and keeping all parties informed of happenings, will build strong business relationships.
Distributes project materials and training plan to internal and or external resources. Prepares and customizes daily/weekly reporting for clients. Coordinate and monitor daily calls. Schedule consecutive appointments with clients followed by written documentation. Cooperates with Accounting, Client, Project Management Team to resolve billing issues. Expedite flow of work and initiate follow-up when necessary, particularly when teams are traveling. Provide day-to-day administrative support to Client Management Team
Part-Time Server at a restaurant which has received hundreds of "Best Wings" and "Best Sports Bar" awards from across the country. There are currently more than 1,000 Buffalo Wild Wings locations across 49 states in the United States, Canada and Mexico.
Followed up on individual/group training needs. Designed and delivered series of software classes for in state or out of state dealers. Educated employees or owners on proper order placement and catalog search. Conducted small-group training sessions or large-group sessions at company conventions/trade shows. Excellent interpersonal skills necessary to be socially perceptive in accepting and relaying confidential information. Rapidly learn and master the latest dealer software, in order to travel and train dealers/personnel.
Facilitated working relationships with job applicants and Client. Organized files, developed spreadsheets, faxed reports and scanned documents. Posted open positions through various employment publications. Worked as a liaison between the employee and Accounting to resolve paycheck issues. Managed the day-to-day temporary to permanent job orders. Properly handled employee contracts from interview through hiring process.
Project Management: Microsoft Office programs: Word, Excel, PowerPoint: Professional: Trainer: Customer Service: Presentations: Written Correspondence: Scheduling: Leader: Prioritizing: Recruiter:
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