Multi-talented Business professional offering numerous years of experience in orchestrating operations activities, sales support, order management, scheduling and resource management to achieve project objectives. Poised and cooperative in driving stakeholder meetings to determine estimates, build financial forecasts, develop budgets and define project timelines. Detailed in guiding purchasing of equipment and supply inventory. Motivated to deliver projects on time and within established budget by monitoring progress, enforcing deadlines, ensuring cost controls and resolving problems quickly and effectively.
Customer Relationship Management (CRM)
Continuous Process Improvement
MS Office Suite
Key Highlights and Accomplishments:
Developed training manuals and ordering procedures for various products and services.
SME for Voice & IP-Toll Free Services
Trained International Team & New SDM's
Awarded Top Performer for 2013
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