Patient-focused Client Care Coordinator skilled at scheduling and overseeing the care of 100+ clients with various medical conditions and Hospice support. Recruiting, scheduling, managing and direct support to 70-80 employees. Reliable, excellent multi-tasker, demonstrated team player (known as the "go to gal") Internet and inside sales support as well as general office experience.
Staffing and managing care for 100+ clients with various medical and mental conditions. Offering direct support in times of crisis, including end of life. Documentation, tracking, insurance compliance. Recruiting, interviewing, hiring, scheduling and managing 70-80 employees. Overseeing and tracking employee training. Inside and Internet sales support. Updating company website, editing and managing Constant Contact eNewsletters. General office support; heavy phones, letter writing, filing, faxing, copying, as well as varied other tasks as needed. Computer programs used: Generations, Outlook, Microsoft Word and Excel (minimal)
Customer service, client greeting, heavy phones, reservations, appointment setting, processing payments and refunds, invoicing, follow-up on past due payments, ordering various office supplies, Internet communication with clients, filing, faxing, copying, training new employees, group hotel bookings, as well as varied other tasks as needed. Computer programs used: Filemaker, Microsoft Word, QuickBooks, Adobe PageMaker and Excel (minimal)
Office temp for various companies.
Answering phones, customer service, faxing, filing, copying, filling out client applications and follow-ups with financial institutions.
Answering phones, customer service, faxing, filing, copying, appointment setting and follow-ups with client returns.
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