Creative and resourceful community service professional talented at quickly mastering new skills and processing new information. Diplomatic and gracious with a desire to deliver exceptional customer service.
Held many positions since starting with the company.
Cashier- dealing with the public and basic money handling.
File Maintenance-charged with handling price changes, discrepancies, and signage.
Isolation Clerk- processing all of the money taken in the previous day and readying the cash and checks for bank deposit and balancing all electronic transfers, balancing the registers, maintaining all of the mandated paperwork for Western Union, American Express Money Orders and Maryland State Lottery.
Computer Assisted Ordering Clerk-maintaining a program which calculates orders using forecasts, actual sales, shelf capacities and locations.
Responsible for the direct care of a paraplegic female, including hygiene, nutrition and administering medication.
Planned activities and outings.
Met with her support team to set goals.
Became proficient at working with modification devices for the disabled.
Drove a large wheel-chair lift van.
First point of contact at an auto body repair shop.
Worked with every one involved in the process from tow truck drivers to insurance company reps.
Answered the telephones.
Sent and replied to emails.
Made sure that customers questions and concerns were addressed in a timely manner.
Fielded customer questions via (800) number.
Worked with the 3 major credit bureaus to update customer credit information
Studied for 3 years. Did not complete degree.
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