Cleaning Assistant Resume Example Cheryl Spring Bartram

CLEANING ASSISTANT

Professional Summary

Cashier skilled at increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments with strong communication, interpersonal and planning abilities.

Skills

Multi-tasking skill
Store opening/closing procedure
Leadership/Management
Multicultural Sensitivity/Awareness
Planning/Organizing
Problem Solving/Reasoning/creativity

Exceptional listener
Flexibility/Adaptability/Managing multiple Priorities
Interpersonal Abilities
Communication
Reliability

Work History

06/2015 to 09/2015

Cleaning Assistant Cheryl Spring-Bartram – Bellingham, Washington

Dust furniture using dusters and make sure polish is applied when required.
Perform floor polishing and buffering tasks
Ensure that all carpets are properly vacuumed , shampooed and dried.
Empty trash bins and make sure that trash is properly recycled or incinerate.
Collect wasted paper and ensure that it is sent off for recycling purposes.
Clean windows from the inside and the outside.
Operate steam cleaners and vacuum cleaners to clean carpets and drapes.
Sanitize toilets,sinks,showers, and kitchen surfaces.
Check and change linens throughout houses.
Wipe down and dust fixtures,surfaces, and baseboards.
Wash dishes and put away dry flat, table and glassware.
Thoroughly scrub and clean bathroom fixtures and surfaces.
Dismantle, clean, and replace light fixtures.
Spot clean stained furniture and carpet.Mixed water and detergents in containers to prepare chemical cleaning solutions.

06/2016 to Current

Cashier/Cook/Customer Service Bruce Armstrong – Glendale, Or

Deliver exceptional, friendly, and fast service.
Answer questions about menu selections and made recommendations when requested.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeds guests' expectations.
Skillfully anticipate and address guests' service needs.
Manage closing duties, including restocking items and reconciliation of the cash drawer.
Regularly check on guest to ensure satisfaction with each food course and beverages.
Greet costumers as they enter in establishment.
Ask customers if they would like to be assisted
Direct or escort customers to the right aisle or sales representative
Scan and verify prices on products
Take payment in exchange of products
Process checks and credit card payments
Bag, box or wrap merchandise in accordance to customers' instruction
Balance cash registers at the end of each shift
Count and sort coins and wrap currency appropriately
Manage product returns and exchanges
Assist with stocking shelves and rotating items
Offer customers with carryout services
Check daily cash accounts
Prepare accounting reports and perform other light bookkeeping activities
Report and sort irregular transactions
Manage suggestive selling activities
Listen to customers' grievances and offer to resolve their problems
Assist in demonstrating products when necessary
Manage receipts and coupons
Generate cash and transaction reports
deal directly with customers either by telephone, electronically or face to face
respond promptly to customer inquiries
handle and resolve customer complaints
obtain and evaluate all relevant information to handle product and service inquiries
provide pricing and delivery information
perform customer verifications
process orders, forms, applications and request
organize workflow to meet customer time frames
direct requests and unresolved issues to the designated resource
keep records of customer interactions and transactions
record details of inquiries, comments and complaints
record details of actions taken
prepare and distribute customer activity reports
maintain customer databases
communicate and coordinate with internal departments
follow up on customer interactions
provide feedback on the efficiency of the customer service process
Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices.
Turn or stir foods to ensure even cooking.
Season and cook food according to recipes or personal judgment and experience.
Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.
Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
Portion, arrange, and garnish food, and serve food to waiters or patrons.
Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption.
Estimate expected food consumption; then requisition or purchase supplies, or procure food from storage.
Carve and trim meats such as beef, veal, ham, pork, and lamb for hot or cold service, or for sandwiches.
Coordinate and supervise work of kitchen staff.
Consult with supervisory staff to plan menus, taking into consideration factors such as costs and special event needs.
Butcher and dress animals, fowl, or shellfish, or cut and bone meat prior to cooking.
Bake breads, rolls, cakes, and pastries.
Prepare relishes and sauces.
Keep records and accounts.
Plan and price menu items.
Regulate temperature of ovens, broilers, grills, and roasters
Substitute for or assist other cooks during emergencies or rush periods
Bake, roast, broil, and steam meats, fish, vegetables, and other foods.

Education

2014

GED:
Glendale High school - Glendale, Or

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Cleaning Assistant Resume Example

Resume Score: 65%