Dynamic Waiter with 10 years in FOH and BOH functions. Engaging communicator with exceptional customer service and food handling skills. Mesmerizes menu items and orders, upselling additional products and taking accurate drink and food orders. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision. Self-motivated, dependable, and sociable, skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Flexible hard worker ready to learn and contribute to team success.
Skills
Able to Lift 50 Lbs.
Conscientious and Detail-Oriented
Multitasking and Prioritization
Supply Inventory Management
Communication and Interpersonal Skills
Strong Work Ethic
Positive Team Player
Physical Stamina
Special Event Preparation
Microsoft Office
Adaptable and Flexible
Team Collaboration
Checklists and Recordkeeping
New Employee Training
Willingness to Learn
Basic Mathematics
Experience
08/2022 to Current
CleanerTemco – Fairhope, AL,
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
Maintained safety protocols through safe handling of equipment and chemicals.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
Restocked supplies, replacing toiletries, liners and soaps.
06/2020 to 03/2021
BartenderHy-Vee – Yankton, SD,
Checked identification of guests to verify age requirements for alcohol purchase.
Upsold customers from shelf to premium brands to help boost sales.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
10/2019 to 03/2021
ServerMomofuku – Los Angeles, CA,
Provided exceptional service to high volume of daily customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Trained new employees on restaurant procedures and plating techniques.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Operated POS terminals to input orders, split bills and calculate totals.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.