Talented administrative professional with background in accounting and finance. Extensive knowledge Microsoft Excel and QuickBooks software. Administrative professional who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Professional phone etiquette
Excellent communication skills
Articulate and well-spoken
Accurate and detailed
Works well under pressure
Social media knowledge
Multi-line phone proficiency
Employee training and development
Filing and data archiving
Claims Service Specialist, 03/2010
to Current Allstate Express Claims Office – Cheyenne, Wyoming,
Allstate 3001 Pershing Blvd.
Analyze claims to determine extent of company's liability, pay settlements to claimants/insured's in accordance with policy provisions.
Collaborate with insurance agents and interview claimants/insured's to correct errors, rectify omissions and investigate questionable issues.
Scanned documentation and entered into the database.
Entered numerical data into databases in a timely and accurate manner.
Obtained scanned records and uploaded them into the database.
Added new material to file records and created new records.
Reviewed and updated client correspondence files and scheduling database.
Outlined the appropriate process and procedures necessary to fulfill and complete inquiries.
Assisted with receptionist duties, file organization and research and development.
01/2017 Dell Range Blvd
Assistant Manager, 06/2010
to 11/2013 rue21 – Cheyenne, Wyoming,
Working with the General Manager to improve operations, sales and profitability.
Continuously reviewing and managing team performance.
Supporting the Store Manager in identifying opportunities for commercial advantage.
Providing an exceptional in store experience for customers.
Checking off and signing invoices and credit notes on a weekly basis.
Managing staff training requirements.
Delegate work and give tasks to individuals to do.
Mange the store deposits and funds.
Bachelor of Science: Business Adminstration,
Current Grand Canyon University - Phoenix,
AZ In progress General studies
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