Highly dependable and efficient. Excellent communication, problem solving and negotiation skills. Very organized with strong customer service, time management skills and great attention to detail. Ability to think clearly, multi-task, learn quickly and handle a high stress environment. Self-motivated, hardworking, team-player with perfect attendance.
Handle all claims from start to finish with extensive research, Investigate and negotiate all settlements, Review and breakdown all estimates, Act as liaison between Insurance companies and carriers, Handle all irate calls and avoid escalation, Collections, Perform all inspections, load audits and driver orientations, Handle all accidents to ensure proper completion, Process all payment holds of carrier accounts and their releases, Process all outgoing payments, Run daily reports to track all driver progression, Handle all salvage negotiations, Document and track every claim in virtual folders with great detail.
Route all trucks, Handle all customer disputes, Answer phones, A/P and A/R, Payroll, Data Entry, Dispatch, Customer service, Pricing of all new routes and write up all new bids, Invoicing, Track maintenance on all trucks, Approve and maintain all expense reports, Negotiate & track all dump fees, Inventory, Marketing, Backups on server and Etc... Work with Microsoft Word, Excel, Outlook, Business Works, Symantec, Internet, Mas 90.
Coordinate & Schedule all new installations from start to finish, Manage 12 crews, Maintain radio contact with crews all day to track progress, Pull permits needed to meet codes, Customer service, Order parts & materials, Assist General Manager, Scheduling his daily appointments & Meetings, Manage uniform account, Data entry, Designing all system As-Builds at completion, Set up all sub-contractor work and inspections, Prepare presentations & meetings, Responsible for all interviewing and hiring, Handle any BBB claims from response to resolution, Inventory and Etc.. Work with Microsoft Word, Excel, Outlook, P.I.R, File-maker, Peachtree, Windows 98.
Data entry, Customer service, Run appointments & give estimates, Inspect & Approve all jobs, Manage 8 crews, Maintain record of sales, Invoicing, Payroll, 10-Key, Handle billing disputes, Prepare customer reports, Sales, Order materials, Schedule appointments, Light accounting, Prepare tax documents, Filing, Proofreading, Editing, Answer phones, Handle repairs & customer complaints, Coordinate and schedule all jobs, Track job progress, Handle travel arrangements, Distribute mail, Process all orders, Bank deposits and Etc.. Work with Microsoft Word, PowerPoint, Publisher, Excel, Windows 98,Internet, Peachtree, and Mas 90
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