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Farmers Insurance - Claims Associate Resume Example

Resume Score: 75%

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CLAIMS ASSOCIATE
Summary

Motivated and highly adaptable casualty and property claims associate with versatile experience in a number of areas. Dedicated to providing excellent customer service by forming lasting relationships with clients. Expertise includes the review of cases through research. Dedicated and focused, who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. 

Highlights
  • Strong Client Relations
  • Project Management
  • Data Organization/Reporting
  • Strategic Planning
  • Insurance Underwriting Guidelines
  • Business development 
Accomplishments
  • Conducted investigation on claims payments in office, to protect insurance companies from over payments
  • Increased revenue to company for $1.7 million for 2015 and currently for 2016 increased revenue to the company for $600,000
  • Strategically increased productivity by 78% through the implementation of various process improvements.
  • Organized and assisted in hosting a World Horseshoe Tournament to the community that brought 1200 participants and their families to the community and bringing $3 million in revenue
Experience
Claims Associate
February 1992 to June 2016 Farmers Insurance － Pocatello, ID
  • Ensure company productivity and efficient operation by verifying that all requirements are met in the various states where work has been performed
  • Forged optimal administrative, customer service, and bookkeeping support for the company.
  • Directed daily operations including financial, human resources, and customer relations to generate optimal revenue streams for the business.
  • Ensured compliance with company policies and procedures; led staff training initiatives to maximize productivity.
  • Maximized operational efficiency by coaching staff on various customer service initiatives
  • Created weekly and monthly reports and presentations.
  • Reduced organizational operating costs by 78% by streamlining processes.
  • Communicated with customers, employees and other individuals to answer questions and explain information.
  • Collaborated with design, development and QA teams to build product.
  • Identified and drove creative solutions for problems.
  • Served as subject matter expert in unclaimed property and compliance with company and state policies.
Owner
January 2005 to September 2006 Ringers － Pocatello, ID
Education
Bachelor of Science : Psychology, 2014 Idaho State University － Pocatello, ID, United States

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    Resume Overview

    Companies Worked For:

    • Farmers Insurance
    • Ringers

    School Attended

    • Idaho State University

    Job Titles Held:

    • Claims Associate
    • Owner

    Degrees

    • Bachelor of Science : Psychology , 2014

    Where can I find a Farmers Insurance Claims Associate resume example in Pocatello, Idaho ?

    This is an actual resume example of a Claims Associate who works in the Office Assistants Industry. LiveCareer has 151593 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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