Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.
Assisted Providers within the health care organization with the payment of medical claims.
Inbound technical support for PDA devices with leading cell phone provider
Consistently exceeded daily goals and metrics
Provided handsets troubleshooting to ensure wireless phones are updated and working properly
Was given the opportunity to utilize the skills that I had acquired through PIMA. Performed many duties within the office setting of Sonography including ICD 9 coding and front office receptionist organization, and patient record keeping.
Inbound customer service billing and equipment repair calls
Consistently met and exceeded daily goals in quality and sales
Offered products and services for existing customers to better serve their cable and communication needs
certified in Medical Billing and Coding. Advanced knowledge of Anatomy, physiology and medical coding
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