I am an organized and efficient office professional who can work with little to no supervision. I am willing to learn new systems and processes to improve efficiencies and accuracy. I also enjoy working with existing systems and giving input as to processes that could be improved. I am able to retain information needed to perform my duties but don't mind researching to problem solve. I like working with a team but also able to work on my own.
Processing claims correctly and efficiently using claims processing system.
Good organizational and prioritizing skills.
Able to work with little supervision.
Willing to work with coworkers and managers to improve processes and efficiencies.
Willing to give input in meetings and one-on-one situations for process and system improvements.
Duties: Processing coordination of benefits claims including other insurance and workers compensation. Determining order of benefits based on federal guidelines. Verifying with other insurance companies patient eligibility information. Contacting workers compensation carriers to determine workers comp benefits. Processing basic medical, psych, home medical equipment, chiropractic, and physical therapy claims. Requesting medical records for review of claims. Sorting, updating, and distributing incoming medical records. Assisting customer service with customer inquiries regarding claims and processes.
Scanning and filing of internal documents. Prepared company customer newsletter for mailing. Preparing and mailing customer bills. Assisting reception area with incoming calls. Operating company vehicle for mail and drop-box pick-ups. Ordering and stocking office supplies.
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