Dynamic, resourceful and skilled Cook with 10 plus years of success in fine dining, casual dining and catering.
Successfully managed a kitchen staff of 20+ employees during high volume dinner services for more than 500 diners each night.
Draft meeting agendas, supply advance materials and execute follow-up for meetings and Church council conferences.
Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Recorded patients' medical history, vital statistics and test results in medical records.
Actively participated in unit-based Quality Assurance Program.
Assisted patients with daily living activities, such as bathing, dressing, eating, etc.
Managed morning rush of over 500 customers daily with efficient, levelheaded customer service.
Managed 14 team members, including scheduling, training and conflict resolution.
Resolved customer disputes with tact and professionalism.
Managed the day-to-day tactical and long-term strategic activities within the business.
Reviewed and approved billing invoices and expense reports.
Helped to improve performance barriers by providing the best resources for the staff.
Took initiative to immediately report violations of safety, sanitation or security policies to Restaurant Owner and perform short term solutions.
Just completed 2 years
Expected date to receive diploma May 2017
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