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chiropractic assistant receptionist resume example with 5+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Pleasant Chiropractic Assistant/Front Desk Receptionist with passion for supporting improvement of overall physical health and well-being. Offering 2 years of patient interaction, insurance verification and appointment scheduling. Astute and intuitive individual with exceptional composure.

Skills
  • Patient Care
  • Filing
  • HIPAA Compliance
  • Insurance Knowledge and Verification
  • Appointment Setting and Scheduling
  • Stress Management
  • Patient Information Collection
  • CPT and ICD-10 Coding
  • Medical terminology
  • Electrical Stimulation
  • Medical office administration
  • Medical Records Management
  • Insurance claims
  • EMR / EHR
  • Monitoring patient progress
  • Time Management
  • Microsoft Office
  • Complaint resolution
  • Mail handling
  • Chirotouch software proficiency
  • Customer Service
Work History
09/2019 to 09/2021 Chiropractic Assistant/Receptionist Allegiance Chiropractic | City, STATE,
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic environment.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Contacted insurance carriers to determine patients' coverage and assisted in sending invoices for services rendered.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Inputted patient data into office's computer system using Chirotouch and checked all information for accuracy.
  • Scheduled patient appointments for busy chiropractic practice individually while handling physical therapy responsibilities, such as ultrasound, electrical stimulation/heat therapy, lateral, and cervical traction.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
05/2017 to 09/2017 Ride Operator and Deep Water Lifeguard WaterWorks Park | City, STATE,
  • Responded promptly to emergencies on land and in water, administered first aid and CPR and coordinated next steps in ensuring care and safety.
  • Promoted guest satisfaction by offering exceptional support and helping with location or facility questions.
  • Maintained professional, neat and safe swimming area with regular attention to trash and chair arrangements.
  • Educated swimmers on safety requirements and enforced strict rules to protect park visitors.
  • Simulated rescue conditions regularly with team members to maintain water rescue proficiency.
  • Observed swimmers to quickly detect signs of distress and dangerous activities.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Entered water immediately to pull struggling swimmers to safety.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
05/2014 to 06/2017 Semi-Truck Washer and Detailer CA • Muse Trucking | City, STATE,
  • Rinsed objects and placed on drying racks or used cloth, squeegees or air compressors to dry surfaces.
  • Monitored inventory levels for adequate supply of chemicals and materials.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
10/2015 to 04/2016 Front Desk Receptionist/Sales Associate Fitness 19 | City, STATE,
  • Key responsibilities were checking in gym members, directing them to personal trainers for fitness schedules, child care, setting up new memberships, and janitorial duties across the entirety of the facility.
  • Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
  • Collected payments from clients and updated account balances.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Resolved customer problems and complaints.
Education
Expected in 12/2019 to to Associates Degree | Psychology Anne Arundel Community College, Arnold, MD, GPA:
  • Dean's List Fall 2019
  • Received MYCAA Scholarship for 2018/2019
Expected in 06/2016 to to High School Diploma | Enterprise High School, Redding, CA, GPA:
Certifications
  • BLS Provider Level First Aid/CPR Certified March 2021 - March 2023
  • Licensed Maryland Chiropractic Assistant - November 2020 until November 2022
  • Previously deep water lifeguard certified 2017-2019
Additional Information

There is a noticeable break in employment from September 2017 until September of 2019 where I had moved from Redding, CA to Fort Meade, MD and I had transferred from Shasta College to Anne Arundel Community college. I switched majors and lost some credits due to being out of state credits that were non-transferrable, so I essentially had to start over in credits. Anne Arundel Community college is nationally accredited, so I will not have to worry about transfers in the future with my Associates Degree in Psychology.

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Resume Overview

School Attended

  • Anne Arundel Community College
  • Enterprise High School

Job Titles Held:

  • Chiropractic Assistant/Receptionist
  • Ride Operator and Deep Water Lifeguard
  • Semi-Truck Washer and Detailer
  • Front Desk Receptionist/Sales Associate

Degrees

  • Associates Degree
  • High School Diploma

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