Results-oriented, hands on technical customer service professional with over 16 years of experience as a service manager/team leader. Committed to maintaining cutting edge technical skills and up-to-date industry knowledge. Dedicated to customers by building positive relationships through education and satisfaction while maintaining positive relationships with staff and vendors.
Consult, design and implement wired and wireless home security systems.
Provided senior technical support to both in-house and field technicians in multiple departments and regions.
Installed, connected, repaired, and maintained office equipment, featuring Xerox, HP, and Savin.
Serviced and maintained office equipment.
A+ Certified, Multimeter/Oscilloscope/Pressure Gages/Tools
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