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Childcare Volunteer Resume Example

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CHILDCARE VOLUNTEER
Summary

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Kind and knowledgeable Childcare Provider well-versed in maintaining safe and nurturing environments for children. Comfortable caring for individuals of varying ages. Excellent communicator with good organizational, problem-solving and conflict resolution skills.

Skills
  • Strong Reading and writing skills
  • High-energy attitude
  • Problem-solving abilities
  • Project management abilities
  • Customer assistance
  • Sanitization
  • First Aid
  • Arts and crafts
  • Sanitation understanding
  • Lesson plan development
  • Recordkeeping requirements
  • Cash counting machine operations
  • POS systems
  • Credit and cash transactions
  • Cash management
  • Issue resolution
  • Customer greeting
  • Payment processing
  • Menu memorization
  • Food safety understanding
  • Effective customer upselling
  • Relationship management
  • Retail sales customer service
  • Customer relations
Experience
Faith Missionary Church | Indianapolis, INChildcare Volunteer08/2018 - 11/2019
  • Protected children from harm by monitoring environments and eliminating safety hazards.
  • Improved children's self-esteem with supportive care and positive reinforcement.
  • Helped children make positive behavior choices by moderating interactions and modeling appropriate behaviors.
  • Created safe, learning-focused environment for all children under care.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Kept children safe and secure at all times.
  • Incorporated music and art activities to encourage creativity and expression.
  • Led children in tidying up, handwashing to teach responsibility.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Assisted children in development of social, communication and problem-solving skills.
Chiang Mai Thai Restaurant | Indianapolis, INRestaurant Waitress06/2017 - 01/2019
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Kroger | Indianapolis, INCashier03/2016 - 06/2016
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Inspected items for damage and obtained replacements for customers.
Education and Training
North Central High School | Indianapolis, INHigh School Diploma05/2018
J Everett Light Career Center | Indianapolis, INEducational Certification Program in Medical Assisting05/2018
Indiana University - Purdue University Indianapolis | Indianapolis, INBachelor of Science in Clinical Laboratory Science
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Resume Overview

Companies Worked For:

  • Faith Missionary Church
  • Chiang Mai Thai Restaurant
  • Kroger

School Attended

  • North Central High School
  • J Everett Light Career Center
  • Indiana University - Purdue University Indianapolis

Job Titles Held:

  • Childcare Volunteer
  • Restaurant Waitress
  • Cashier

Degrees

  • High School Diploma
    Educational Certification Program in Medical Assisting
    Bachelor of Science in Clinical Laboratory Science

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